Customer Care Agent

3 weeks ago


Nottingham, United Kingdom See Tickets Full time

_**About us**_
- See Tickets is one of the largest ticketing companies in the world, serving over 8000 promoters, festivals, performance venues, sporting events, attractions and monuments throughout the UK, Europe, and North America._
- We deliver the very best in full-service ticketing to its global network of clients. We connect customers to live events and that journey starts with a ticket._
- **Job Description Summary**_
- We are looking to hire a full time Customer Care Agent to join our team in our contact centre based in Nottingham City Centre._
- The positions will be on a permanent contract that includes a 3-month probation period._
- The hours available are fixed each week and are detailed below._
- Monday - Thursday 9:00am-5:30pm to be worked from our office in Nottingham City Centre at £10.42per hour._
- Sunday 11:00am -7:30pm to be worked remotely from home at £11.92 per hour._

Expected start date: Immediate start.

**Job Types**: Full-time, Permanent

**What we are looking for**:

- _Experience in working in a Customer Service Contact centre environment is preferred._
- _An interest in working in the events and ticketing industry is preferred._
- _Excellent written skills with a good knowledge of grammar and punctuation._
- _The confidence to work independently to solve problems and maintain positive working relationships to achieve goals as a team._
- **What we offer**:_
- _Opportunities to work at events_
- _Opportunities for progression within the See Tickets Business._
- _Auto Pension Enrolment_

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Ability to commute/relocate:

- Nottingham, NG1 2AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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