Mandarin / English Immigration Advisor

1 month ago

Manchester, United Kingdom United Kingdom Education Centre Full time

**Job Title**: Mandarin / English Immigration Advisor - Manchester

**Contract Type**: Full-time permanent

**Working Hours**: Full time Mon-Fri 9am-17:30pm; 37.5 Hours/Week

**Location**: St James Building, 79 Oxford Street, Manchester, M1 6FQ

**Salary**: £22,000 - £25,000 per annum depending on experience

**Job Overview**:
The Immigration Advisor is to provide exceptional professional visa services that meet OISC standards as well as the company’s standards. Proactively promote visa service offerings to potential customers and businesses in order to achieve sales target.

**The Key Tasks Include but Are not Limited to**:

- Undergo relevant immigration training compliant with OISC standards & regulations;
- Ensure all case requirements from OISC are met and all paperwork are done in good quality;
- Maintain good upkeep of immigration cases & client information on the CRM system;
- Business development in order to establish better sales channels for paid services in order to achieve sales target;
- Take part in UKEC and external marketing events to promote visa products and services;
- Formulate and execute annual plan to achieve personal and team target;
- Monitor the changes in immigration policy and summarise key changes to the Marketing team in a timely manner;
- Maintain a high standard of customer service;
- Provide general administrative support as required by the Manager;
- Perform ad hoc duties designated by the line manager.

**Required Knowledge, Skills and Experiences**:

- Have an university degree.
- OISC level 1 qualification is required.
- Experience in handling visa cases.
- Capable of meeting sales target and execute annual sales plan with minimum support from colleague
- Have excellent written and verbal communication skills in both English and Mandarin.
- Have excellent customer service and communication skills.
- Have strong attention to details.
- Be responsible, mature, reliable, and honest.
- Be a committed team player but also be dependable enough to work individually with minimum supervision
- Be able to demonstrate initiative to develop and improve services.

**Desired Knowledge, Skills, and Experiences**:

- Independently handed 200+ visa cases (including 150+ student visa)
- Successfully acquired student visa and 9 other categories of visa

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