Workforce Officer

2 weeks ago


Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Do you have a passion for customer service and an interest in making a difference for our workforce? Our Workforce Advice Team is the first point of contact for all colleagues to access high quality employee relations information, advice and support. The Workforce Officer post is a crucial part of this, as they are the face of the service and provide managers and staff with timely advice when they need it.

In this role you will be the first point of contact for queries about Workforce policies and employment matters and you will use your experience of the queries we receive to help us continually develop our on-line resources.

You will be a crucial member of our ambitious and innovative team and you will have the opportunity to gain experience of how we implement our Workforce policies by providing administrative support to our Workforce Advisors and Business Partners.

If this sounds like the opportunity you have been waiting for, we would love to hear from you.

The Workforce Team are based in newly refurbished offices at Preston Business Centre, co-locating with other key teams such as Recruitment, Employee Services and Temporary staffing, giving us much more opportunity for engagement and closer working relationships.

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
- Provide day to day delivery of an effective and comprehensive Workforce Advice service in accordance with agreed service standards.
- Provide administration support to Workforce Advice Team
- Support the team to continuously review and update processes to ensure the highest standards at all times.
- Build strong and effective relationships with managers across the team and Trust wide.
- Support the development of the Workforce Team in conjunction with the Workforce Strategy


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