Service Reception/administrator

2 weeks ago


Nottingham, United Kingdom SCM GROUP (UK) LTD Full time

SCM Group (UK) Ltd are a subsidiary of one of world's leading machinery manufactures SCM S.P.A and actively seeking a receptionist/service admin support person at their Nottingham sales and service centre.
- Responsibilities:

- Answering and managing busy incoming telephone calls.(Not a call centre)
- Logging tickets into a service CRM system (Microsoft dynamics 365).
- Accepting and managing visitors to headquarters with sign in processes etc.
- Support current admin team (processing expenses, mailing, general office duties).
- Arranging meeting facilities and for meetings/customer visits. Arranging food/drink orders for meetings/customer visits.
- Assisting with managing stationary equipment stock and replenishments.
- Relevant experience in administration/customer relations.
- High level of customer service.
- Be proficient in the use of IT and basis knowledge of office tools (MS Word, Excel etc).
- Experience operating a busy switch board. Pro-active.
- Well organised.
- Bright, Friendly and positive attitude.
- Able to work under pressure (customer complaints).
- Ability to work as part of a team.
- Be reliable, punctual and flexible.

Location: Bulwell, Nottingham NG6

Hours:

- Monday - Friday 9am - 5pm (1 hour lunch) - 35 Hours per week.

**Salary**: £21,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: One location


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