Administration Assistant/receptionist

3 months ago


Newport, United Kingdom St Joseph's Independent Hospital Full time

**Ward Clerk/Receptionist |£18,408 per annum| 30 hours per week-12 month fixed term |Newport | Monday to Sunday | Days, Evenings and Weekends |**

If you are passionate about healthcare and want to join a like-minded team, then look no further.

St Joseph’s Independent Hospital has an exciting opportunity for an enthusiastic and motivated Ward Clerk / Receptionist to join our Administration department for a 12 month fixed term period to cover maternity.

The general working hours will be Monday to Sunday between the hours of 6.30am - 8.00pm.

**Working with us**

St Joseph's is a world-class hospital providing private healthcare across 40 specialities.

Our vision is to take private healthcare to new levels, offering a service that recognises the individual needs of each patient.

We encourage our employees to have a positive work-life balance, who share our vision to provide world-class healthcare and we work effortlessly on training and development within our workforce to stand out from other healthcare providers. We invest in our staff to ensure they are equipped to provide the best possible service to out patients, putting their care first.

St Joseph's has recently invested over £6m to drive improvements throughout the hospital and ensure patient safety. We are constantly looking for ways to improve what we do - to offer quicker recovery and better outcomes for our patients. With the new investment, the hospital is now better equipped to welcome more patients, creating new jobs which are varied and interesting.

St Joseph's is located north of the city of Newport within the popular area of Malpas lying just outside the boundary of Monmouthshire. Two miles north of the M4 motorway, the hospital is easy to access from Cardiff, Bristol, Monmouth, and Abergavenny, just to mention a few.

**Duties and Responsibilities**

To provide Ward clerk and Admin support for St Patricks Ward, St Andrews Ward and The Day Surgery Unit.
To provide a first class and effective service to patients, visitors, consultants, team colleagues and all internal departments.
To provide administrative assistance in the preparation of patient files and all other duties as determined by the Team Lead/Line Manager.
Deal with inbound telephone enquiries and process as necessary, ensuring messages are passed correctly and confidentially.
To make appointments using Hospital Computer System.
To always maintain confidentiality of information regarding patients (GDPR).
Participating in training activities as required.
To be aware of departmental policies and procedures.
To always promote a friendly and professional attitude.
Every member of staff is responsible for health and safety in their own department and in the hospital. It is up to each member of staff to ensure that they abide by safe systems of work and minimise all risks.

**What you need to know**
- Essential_

Experience providing excellent customer service
GDPR aware
Fully computer literate
Excellent interpersonal and organisational skills
Motivated, enthusiastic and able to work as part of a team or own initiative
Confidentiality
- Desirable_

Experience of working in a hospital environment

**Benefits**

We are an organisation who invests in its employees and in return for your skills and commitment, you will enjoy investment into personal and professional development, not to mention the great benefits we have to offer:

- 35 days annual leave including bank holidays (pro rata)
- Enhanced pay
- Contributory pension
- Private Medical Insurance for you and a family member
- Ongoing training and development
- Free on-site parking
- Discounts for staff and family

We value our staff and work together with them to ensure that St Joseph’s provides opportunities to achieve best practice in an enjoyable and rewarding environment.
- **Please note we will only contact you should you be shortlisted for interview.**_

**Job Types**: Part-time, Fixed term contract

**Salary**: £18,408.00 per year

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person



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