Training Coordinator

1 day ago


Haywards Heath, United Kingdom Thriiver Ltd Full time

Thriiver Ltd is a growing, dynamic SME based just outside of Haywards Heath. We provide specialist software and training to people with disabilities to improve their working life.

We are currently seeking an enthusiastic and self-motivated individual to support the activities of our Training Team. The role will be office based, dealing with customer enquiries and liaising with our clients to arrange training sessions.

Key Accountabilities:

- Customer Service and Administration _
- Answer & deal with general telephone enquiries.
- Liaise with clients to book in their training and coaching sessions.
- Provide clients with training confirmations each time a session is booked.
- Manage a number of diaries for who trainers are employed by Thriiver Ltd or who are subcontracted by Thriiver Ltd
- Book training effectively to ensure that trainers are utilised in the best and most cost-effective way.
- Maintain accurate records of all customer related activity.
- Provide training related data to the Training Manager as and when required.
- Administer training material to the Training Team as and when required.

**_Process Development & Market Awareness _**
- Identify and report on opportunities for improving existing processes
- Maintain an up-to-date, detailed knowledge of the products and services available from Thriiver Ltd. Ensure you communicate our competitive advantages to clients where appropriate.

**Own transport is required due to the office’s remote location.**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Expected start date: 01/10/2021



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