Care Home Administrator
3 weeks ago
The Administrator will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction. Reporting to the Senior Administrator this post supports the reception and administration team with all relevant and necessary administration for the care home.
**This post is part time for 24 hours per week over 3 days and fixed term for 12 months.**
**What you will be doing**:
- Supporting the Senior Administrator in undertaking specific administrative tasks to ensure the smooth operation of the home in line with policies and procedures.
- Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
- Ensuring all visitors to the home are given appropriate information in a courteous and timely fashion to agreed standards.
- Monitoring the CCTV operations on the site to ensure security is maintained.
- Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
- Inputting data onto systems to set timescales and accuracy.
**What you will need**:
- Experience working in professional administration departments or in a similar role.
- Business Management/Administration or similar qualifications.
- Excellent interpersonal skills.
- Ability to maintain confidentiality, both with company information and staff information.
- Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
- Self-motivated and with a desire to improve systems within the business.
- Be a Team player.
- Ability to work under pressure and do multiple tasks.
- Commercial awareness and can-do attitude.
- Can do attitude.
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