Head of Ecommerce

2 months ago

Manchester, United Kingdom PRETTYLITTLETHING Full time

**THE ROLE**

We are looking for a strong Senior Manager or exsisting Head of Ecommerce to lead our 20 strong team, reporting to the Digital & Customer Director at Pretty Little Thing.

As the leader of the Ecommerce team you will be responsible for all team strategy, output and processes. You will work closely with a wide number of internal teams to ensure that we are showcasing our products and messages in an optimal way, across our global storefronts.

**YOUR TEAM**

Welcome to our world We’re PrettyLittleThing. We’re all about fresh trend-led pieces and celebrity-inspired looks. Part of the boohoo family since 2012, we’re an authority in fashion, beauty and lifestyle in our own right. We are more than just a brand. We inspire confidence in our customers. We’re fast-fashion accelerated.

**WHAT YOU'LL BE DOING**
- Leading a team of ecommerce assistants, copywriters and visual merchandisers, creating a collaborative and innovative work environment
- Responsible for defining the onsite search and merchandising strategy, working closely with the Visual Merchandising Team and our Search and Merchandising platform provider
- Oversee and feed into onsite personalisation strategy - a key focus for PLT
- Accountable for developing and implementing A/B testing for merchandising and recommendations across multiple territories
- Ensure products, product visibility and navigation are fully optimised
- Feed into the UX testing roadmap to ensure a continued focus on customer journey improvement
- Feed into product hierarchy to ensure accurate attribution to drive product findability
- Define reporting and analysis to demonstrate value and feed into wider business decisions
- Build strong relationships with key internal stakeholders and key external partners
- Work closely with Marketing, Studio, Buying and Merchandising teams to optimise key trends, promotions and categories
- Ensure weekly new in targets are met
- Ensure the accurate delivery of campaign launches and promotions
- Provide requirements to the tech team to develop our tools and systems

**WORKING WITH US**

We don’t call ourselves the PLT family for nothing - you can feel the buzz and atmosphere as soon as you walk into the office. Creativity flows from person to person and across departments, helping us create the empowered movement of love, inclusion, equality and acceptance behind our brand. We encourage everyone to be themselves, and if you bring your best self to work every day, you truly have the power to make a difference and contribute to our brand's success.

**MORE ABOUT YOU**
- Significant experience in leading Ecommerce teams and strategy
- A strong leader and people manager
- An innovative, strategic mind
- A flexible, can-do attitude
- Highly organised with strong attention to detail
- A team player
- Self-motivated with the ability to work in a fast-paced environment

**PLT PERKS**

We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make PLT the success it is today and in turn, we offer them some amazing benefits:
25 days holiday plus bank holidays
Discretionary bonus scheme
5% employer pension contribution
Company share scheme
Flexible working hours
Late start, early Friday finish
4 x life assurance
Free parking
Free gym membership and classes on a daily basis including yoga, PT classes and sound relaxation
Employee assistance programme including 24-hour confidential helpline
40% discount across 8 brands, 20% discount on Debenhams
Discount portal
Subsidised café
Learning and development support and opportunities both internally and externally
Payday drinks monthly and ad hoc events throughout the year
As well as the great perks and benefits listed above upon joining you will also have access to several flexible benefits on our Reward Platform “Beyond” such as cycle to work, healthcare cash plan and technology loans

LI-ER1 #Ecommerce #Headofecommerce

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