Customer Service Advisor

1 month ago


Exeter, United Kingdom Foundever Full time

**Go Further with Foundever**

Are you ready to move your career forward? At Foundever, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

**What we need from you?**
- **Good communication skills**: the ability to clearly and effectively communicate with customers over the phone.
- **Empathy**: the ability to understand and relate to the customer's perspective.
- **Patience**: the ability to remain calm and composed.
- **Adaptability**: the ability to handle a wide variety of customer interactions and adjust communication style as necessary.
- **Positive attitude**: the ability to remain positive and upbeat even during difficult customer interactions.
- **Advantageous**:Knowledge of customer service best practices and call centre technology.

**What we offer you in return?**
- Monthly Pay
- Full time contracts
- On site and hybrid working available after 6 months probation
- Industry Leading development opportunities - 80% of our Team manager and above positions are hired internally
- Weekly coaching and engagement with your manager and team
- Lifestyle Benefits programme - featuring thousands of discounts on brands such as: Pure gym, Samsung, EE Mobile, BT Broadband, HelloFresh, Virgin Media

**Our Location**

Located in the historic city centre, our three-level site is just a stone's throw away from all public transport links (**only five minutes from Central Station**) with its beautiful coastline and moors just a short distance away.

We are a happy, bright and airy office, with a casual dress code making us all feel at ease and at home We have regular engagement activities throughout the year to reward you for your hard work and it's a great opportunity to meet new people.

**What are you waiting for? Create your best moments at Foundever.**

**Creativity, Commitment, Connection at Foundever Group®**

**Data Notice**

Foundever Group® is an equal opportunity employer. We value our diversity and we're committed to making Foundever a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.



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