Customer Service Advisor
3 weeks ago
**Customer Service Advisor**
**Location: Exeter**
**Salary: Competative basic depending on experience**
**Hours: Full Time (40 hours)**
**_ Previous Optical Experience not essential - Full training and development provided, with great career opportunities._**
Looking for something new and a varied role? We are looking for a Customer Focused** Customer Service Advisor.**
**Great customer skills are essential for this role**.
- You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone
- Booking and confirming appointments
- Appropriate direction of enquiries
- Helping complete Pre-screening examinations & offering advise to customers on frames
- The face of the store
**What will success look like in the role?**
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
- Potential to become an Optical Assistant for the right person
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