Reception Supervisor

**Reception Supervisor - ibis, Bridgwater**

**Is now the time for a new challenge? Join us on this journey - people first**

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The new-build 144-room **ibis Bridgwater** - opened in March 2021 - is managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property incorporates a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities. We are located just moments from Junction 23 of the M5 and only 12 miles from Hinkley Point Power Station.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

If you have an inner drive to love what you do - and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within both teams.

**About the role**

Reporting to the Rooms Division Manager, you will lead our Front Office team to deliver exceptional guest experiences, placing our guest satisfaction at the heart of our team service. You will do this through being a great team leader, motivating and coaching your colleagues to deliver our world of care promise. Above all else you will bring a sense of fun and optimism to your role, helping to maintain a positive atmosphere that exists across our teams.

**What you should bring to our team**:

- You will possess excellent communication skills.
- Your love for making guests stays memorable.
- Through your past experiences you can demonstrate how you have assisted with the training and developing of a team with a focus on providing exceptional guest experiences.
- Being proactive and completing tasks efficiently and following up where necessary.
- Proficiency with Opera preferred but not essential.

**Excellent Company Benefits**:

- Full Time £25,356.48 per annum.
- Exclusive employee discounted rate to Cycas managed hotels.
- Reward & Celebration program.
- Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
- Free Healthcare plan
- Pension
- Continuous paid Training & Development opportunities
- We take having fun seriously.