Property Assistant

3 months ago

Birmingham, United Kingdom Centrick Full time

**The Company**

We are Centrick. We are the go-to experts specialising in all things residential and commercial property, with a national presence. ARMA accredited, with an IRPM-trained team, we provide building & estate management services for developments of all sizes, residential and mixed-use, in multiple locations across the UK. Committed to ensuring that residents enjoy peaceful and secure living.

Founded in 2005, today we manage £3billion+ in client assets and have over 230 employees across the group - and counting Every day we work to achieve our vision: to make customers’ lives better, the Centrick way.

We are currently seeking a Property Assistant to join us on a permanent, full-time basis.

**So, who are we looking for?**

You’ll have experience in a customer service environment with plenty of exposure to administration and the ability to build rapport with each and every one of our clients.

With the ability to pick up a range of internal systems, you’ll be proficient in IT, with great attention to detail and strong communication skills, including excellent spelling and grammar.

Joining the busy and engaging property sector, you’ll thrive in a fast-paced environment and be adept at changing in line with our business needs.

**And what will you be doing?**

No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:
As a Property Assistant, you will support the smooth management of a portfolio of properties.

Working alongside Property Assistants and Property Managers, you will develop a detailed knowledge of each property, building a strong rapport with residents and clients.

You will also handle customers’ requirements as their first point of contact. This will include answering general enquiries, raising requests for work, providing key documentation and managing communications via the residents’ portal.

Additionally, you will:

- Manage the inbox for the Estate Management Team
- Deal with insurance claims

**What’s in it for you?**

We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.
- Competitive annual salary
- 25 days holiday (rising with service to 28 days), plus 8 bank holidays
- Birthday Leave
- Healthcare Cash Plan
- Enhanced Family Leave
- Perkbox employee benefits platform
- Employee Assistance Programme
- Enhanced Pension Scheme
- Workplace Nursery Benefit
- Long Service Awards
- 1 paid CSR Day per year

Other organisations may call this role Management Co-ordinator, Property Management Administrator, Property Services Co-ordinator, Lettings Administrator, Property Services Administrator, or Property Services Advisor.

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