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Support Worker

1 month ago

Newham, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004426
- Date posted
- 05/01/2023
- Application closing date
- 05/02/2023
- Location
- Newham
- Salary
- £23,019.00 per annum
- Package
- 25 days Annual Leave, Pension schemes, staff discounts, healthcare and more.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time
- **Support Worker**:

Job description
- **Recruiting for a Mental Health Support Worker to join our Service in Newham**

£23,019.00 per annum pro rata, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, staff discounts, healthcare and more.

Shift Patterns: 7 days a week on rota ( any 5 out of 7 days) including weekends and bank holidays ( 9am
- 5pm).

**Job Overview**:
Support Workers will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Magpie Close is a high support service with 16 self-contained flats and staff are on site 24/7, including weekends. Waking night staff are available throughout the night. A communal garden and a shared living area are available for residents’ use.

The clients have a diverse background from homelessness, substance misuse and all have some kind of enduring mental health challenges.

**Key Responsibilities**:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.

**Person Specification**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Has the ability to cope positively with challenging and diverse behaviours.

**Essential**:

- Good written communication skills.
- Good literacy skills
- Good numeracy skills
- Adept use of Microsoft programmes and an ability and willing to learn how to use new recording and reporting software’s.

**Desirable**:

- Experience within mental health
- Social care experience
- Relevant degree
- Ability to form relationships
- Report writing
- Flexible working patterns
- Experience working in supported accommodation.
- Lone working Experience
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

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