Customer Service Specialist
4 weeks ago
**Customer Services Account Manager**
Brand new role for an impressive client who leading in their field and expanding due to continued success
This is a key role, and you will be dealing with business clients and their needs and account movements and orders.
**Duties**
Dealing with existing live clients and order queries
Advising on latest product ranges and availabilities
Contacting lapsed or dormant clients to advise on new stock
Dealing with resellers and business to business account holders
Dealing with quotes
Chasing confirmation of orders
Use of internal platforms such as ‘shopify’
Attending meeting with immediate manager
Working with customer services department
Building strong relationships with clients
**Experience**
Previous experience in Customer Services or Customer Account Management is Essential
- Proficient in data entry and computer systems.
- Ability to analyze customer needs and provide appropriate solutions.
If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you and help us deliver outstanding support to our valued customers.
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: NP4249
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