Customer Service Advisor

4 weeks ago


Bishop's Stortford, United Kingdom Newman Office Personnel Full time

New role for an exception company based in the heart of Bishops Stortford
- Answer incoming calls and respond to customer inquiries
- Provide service on a range of queries
- Assist customers with their account inquiries, transactions, and problem resolution
- Chase outstanding orders and advise on delivery dates
- Process customer requests, such as account updates, payments, and transfers
- Maintain customer records and update information in the CRM database
- Collaborate with other team members to ensure excellent customer service delivery

**Skills**:

- Strong knowledge of customer service
- Proficiency in using a CRM software
- Excellent communication skills, both verbal and written

Pay: £24,000.00 per year

**Benefits**:

- Free parking

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: NP4249



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