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Customer Service Advisor

5 months ago

Bishop's Stortford, United Kingdom hireful Full time

Are you the type of person who loves helping others? Do you take pride in resolving issues? Can you grasp basic technical information and relay this to non technical people?

Our partner are an industry leading golf technology organisation and they are searching for a new Technical Service advisor to join their existing team.

**What’s the package?**

**£22.5k per annum**

**25 days AL plus bank holidays**

**Pension, life insurance and other benefits**

**So what’s the role?**

You will follow business processes to support things like warranty claims, and record cases on an online system. You’ll need to be pretty organised and record interactions accurately.

You are supported by a team of technicians, but you'll need to be able to learn how to resolve basic queries about the software and hardware.

Ultimately, you just need to be of a helpful disposition
- dedicated to supporting customers as the face (or web based person) of the business. An interest in golf is helpful, but far from essential.