Customer Care Advisor
2 weeks ago
Are you someone who loves working with people, dynamic and shows initiative?
If yes, then this is the job for you
We are recruiting for a Customer Care Advisor based in Bishop’s Stortford.
As a Advisor you will be at the epicentre of customer care for a rapidly growing commercial business
Main Duties
- Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
- Maintain regular communications/updates with the customers
- Extensive diary management
- Carry out general administrative duties relevant to the Customer Service team
- Undertaking any additional tasks as may reasonably be required from time to time
- Ability to multi-task with good time management.
- Must be able to travel to various sites
Key skills
- Excellent verbal and written communication skills
- You must demonstrate excellent organisational skills
- Excellent IT Skills
- A background in customer service is essential
- Pro-active approach with the ability to work independently and as part of a team
- High attention to detail on all tasks carried out
- Educated to GCSE Standard (or equivalent) including English and Maths
**Benefits**:
- Bonus Scheme
- Pension Scheme
- Healthcare
- Company Holidays
- Hybrid working (two days at home) after probation period
- StormX Recruitment Ltd is an employment agency and employment business._
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