Customer Fulfilment Representative
2 weeks ago
We are on the lookout for a Customer Fulfilment Representative to join our well-established and respected client in based in the outskirts of Loughborough on a full-time and permanent basis.
**Salary £20,000 per annum**
**Responsibilities**:
The Customer Fulfilment Representatives work as part of the Customer Fulfilment Team and deal with customer enquiries, process orders and record data accurately and promptly.
**Key Responsibilities:**:
- Optimise contact opportunities and communication with clients and potential clients to generate sales.
- Provide a trusted point of contact for our customers; be a customer advocate to ensure the business delivers what is needed to satisfy our clients.
- Nurture and develop client relationships to retain business and create opportunities to sell other products offered by our Company.
- Liaise with nominated external suppliers.
- Liaise with the Company’s in-house Repair Lab.
- Focus on regular, constructive contact with customers to develop sales.
- Develop rapport and trust with Key Accounts.
- Prompt processing of customer quotes/estimates.
- Be a sales-focussed customer advocate.
- Data entry and recording.
- Any other duties as reasonably required by management.
**Experience, Qualifications and Skills Required**:
- Good communication skills, written and verbal.
- Good organisational skills and attention to detail.
- To be able to use IT as a work tool.
- Be comfortable using MS Office products.
- Able to work on own or with others on tasks with minimum supervision.
**We wish you the best of luck in your job search**
**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
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