Customer Fulfilment Representative

3 weeks ago


Loughborough, United Kingdom The Recruitment Group Full time

We’re on the lookout for a Customer Fulfilment Representative to join our well-established and respected client in based in the outskirts of Loughborough on a full-time and permanent basis.

**Salary £20,000 per annum**

**Responsibilities**:
The Customer Fulfilment Representatives work as part of the Customer Fulfilment Team and deal with customer enquiries, process orders and record data accurately and promptly.

**Key Responsibilities**:

- Optimise contact opportunities and communication with clients and potential clients to generate sales.
- Provide a trusted point of contact for our customers; be a customer advocate to ensure the business delivers what is needed to satisfy our clients.
- Nurture and develop client relationships to retain business and create opportunities to sell other products offered by our Company.
- Liaise with nominated external suppliers.
- Liaise with the Company’s in-house Repair Lab.
- Focus on regular, constructive contact with customers to develop sales.
- Develop rapport and trust with Key Accounts.
- Prompt processing of customer quotes/estimates.
- Be a sales-focussed customer advocate.
- Data entry and recording.
- Any other duties as reasonably required by management.

**Experience, Qualifications and Skills Required**
- Good communication skills, written and verbal.
- Good organisational skills and attention to detail.
- To be able to use IT as a work tool.
- Be comfortable using MS Office products.
- Able to work on own or with others on tasks with minimum supervision.

**We wish you the best of luck in your job search**

**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.**

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£20,000.00 per year

Schedule:

- Monday to Friday
- No weekends

**Speak with the employer**
+91 7596061471
Reference ID: Fulfil



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