Front of House Supervisor
3 months ago
**Responsibilities**:
- Manage the daily operations of the front of house staff.
- Ensure that all guests receive a high level of customer service.
- Train and motivate front of house staff to ensure that they are providing excellent customer service.
- Monitor and manage the front of house staff to ensure that all tasks are completed in a timely manner.
- Ensure that all customer complaints are handled in a professional manner.
- Develop and implement policies and procedures for the front of house staff.
- Ensure that all front of house staff adhere to health and safety regulations.
**Salary**: £11.00-£12.00 per hour
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Cf15 9NF: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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