Resilience Specialist

2 weeks ago

Milton Keynes, United Kingdom Network Rail Full time

Job Introduction
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partners with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that are helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years

Within Network Rail the purpose of Resilience is to deliver excellent service to all customers by minimising the likelihood or impact of disruptive events. The Resilience team offers consultation, assurance and support throughout the service solution lifecycle consisting of Operational resilience, Cyber resilience, Information technology service continuity management (ITSCM), Incident/Crisis management, Business continuity, Awareness, Assurance Training and Exercising, ensuring that appropriate resilience designs and continuity plans are developed, maintained and kept aligned with business priorities.

Main Responsibilities
To contribute to developing and improving the strategy and processes for Resilience across the business function, providing assurance for its preparedness against business interruption.

**Key Accountabilities**
- Execution and monitoring of Resilience* strategies and processes, utilising KPIs to evaluate the efficiency and effectiveness of these and create a culture of continuous improvement.
- Subject Matter Specialist for the provision of advice to the functions leadership team to provide awareness and an ability to manage and respond to risks.
- Delivery of Resilience activities for the function including development, maintenance and continuous improvement of processes to manage Business Impact Analyses and Contingency Plans; to plan for the functions preparedness.
- Support the NRT Resilience Manager in the creation and delivery of an Exercise Programme and delivery of assurance activities to the functions leadership teams, in order to provide confidence in the functions preparedness.
- Review and articulate internal, external, regulatory and legal requirements and relationships for resilience that the function must adhere to, providing assurance on the functions position.
- Engage with external stakeholders, acting as the functions Resilience Specialist, to influence resilience with interested parties including those from the wider rail industry, regulators and government.
- Facilitate the promotion of Resilience within the function through the influencing of key stakeholders and driving a change in behaviours such that Resilience becomes embedded into business processes.
- Undertake detailed reviews of technical solutions and plans to ascertain their level of resilience and produce detailed reports, encompassing recommendations to the functions Leadership Team.
- Operational management of external suppliers to assess that their activities deliver against the needs of the organisation, identifying mitigation strategies for where critical activities are not protected.
- Resilience refers to Operational Resilience, Business Continuity and Crisis Management.

Essential
- Membership of a relevant professional institute (e.g. AMBCI)
- ISO22301 Lead Auditor qualified
- Proven experience in one or more resilience disciplines (e.g. Business Continuity, Disaster Recovery, Incident Management and Emergency Planning)
- Knowledge and experience in a range of technologies/tools for Continuity planning and execution.
- Demonstrable knowledge of resilience standards, legislation and best practice
- Able to set individual goals, objectives and priorities, and balance these with challenging deadlines in a fast moving environment that is dynamic, safety oriented and technology dependent
- A proven communicator with influential, persuasive and negotiation skills across all levels in the organisation

Desirable
- Educated to Post-Graduate level or be able to demonstrate equivalent experience of competencies.
- An interest or experience in the in the UK and international Rail or ICT sectors or comparable technology dependent sector
- Qualified in a relevant service framework

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