Digital Product Owner

3 weeks ago

London, United Kingdom Heathrow Full time

Joining the Marketing & Digital Team at Heathrow isn’t just any job and Heathrow isn’t just any company. You’ll be working in one of our fastest & most exciting areas of growth, driving improvements to the passenger experience for millions of people every month. At Heathrow, there’s never a dull moment, with lots of wider opportunities for you to develop your career in the future.

And you’ll be working with smart, passionate colleagues in a friendly value driven environment where you’re respected, encouraged to be yourself and supported to grow. Communications, Digital & Data are a key part of our passenger experience at Heathrow and a key focus area for us over the next 5 years.

Our team manage all our passenger facing digital services, websites, apps, digital marketing, service, analytics & data, supporting passengers through their end-to-end journey. We are investing in new digital platforms and market leading technology to make Heathrow’s digital offer the best in the world. Heathrow is like a city - we manage train & travel services, apps, websites, a huge retail offering in our Terminal’s and much much more.

There’s a whole breadth of roles where you can develop your skills including performance & social media marketing, customer relationships & engagement, design, content production, optimisation, product management, distribution, architecture, systems admin and data & analytics. We are growing faster than ever and are looking for talented marketing, digital & technical professionals to grow their careers with us. Come and join one of the busiest airports in the world and help us deliver Heathrow’s vision to give passenger’s the best airport service in the world.

**Your role may involve**:

- Manage multiply Product Backlogs that are aligned with and are prioritised to deliver on Heathrow’s Digital Strategy.
- Enhancing mobile app development on iOS and Android platforms
- Working with Agile tools such as Azure DevOps or JIRA/Confluence to build the capability and conversion of product performance
- Delivering responsive design, SEO, web analytics, social media, online advertising, digital CMS and use of associated publishing tools

**These skills are key**:

- Experience of end-to-end website build with focus on mobile
- Optimise UI and UX and content that focus on SEO to drive and increase conversion
- Expertise in working in an Agile environment and delivering digital products
- Experience in delivering Digital Transformation programmes

**Ideally, you'll also**:

- Certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant qualifications
- Experienced within online payments platforms
- Experience of sharing and consuming data via APIs

LI-HB1

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