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Operational Repairs Planner

4 months ago

Enfield, United Kingdom Novax Recruitment Full time

We are looking for a professional Operational Repairs Planner to fill a vacancy in Enfield.

Operational Repairs Planner
From: £14.50 p/h
Contract: 35 hours per week
Location: Enfield
Full Job Description
We are looking for a professional Operational Repairs Planner to fill a vacancy in Enfield.
Roles and responsibilities:

- To plan and schedule appointments / programmed works across the division to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated always.
- Work to very tight deadlines in a dynamic and constantly evolving environment to arrange, coordinate and reschedule appointments using a high level of excellent customer relation management to ensure that residents receive a high level of service.
- To be adaptable and flexible in coordinating the delivering complex repairs using high level of trade knowledge to diagnose and schedule multiple interdependent appointments.
- To monitor and take appropriate action in real time to prevent service failure to by rearranging appointment with residents based on continually re-prioritising the trade staff work, based on housing policy and legislative requirements.
Experience & Requirements:

- High level of knowledge relating to repairs tasks and the time to be allocated for individual elements, and the inter-dependency between various trade.
- Skilled in the use of various contracts arrangements including schedule of rates time and materials and lump sums and standard minute values.
- Ability to respond to the needs of customers politely and efficiently, and to deal with issues calmly and objectively.
Getting in touch: