Research and Insight Specialist
7 months ago
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Audience Insight Specialist on fixed term contract.
**Be part of the movement - and play your part**
**About the role**
Are you a Research professional with strong organisational skills? Curious but ambitious? Around 2/3 years’ experience in working with insight & market research, turning this into actionable business improvements? Are you looking to join a fun but driven, outgoing team? Based in Dover or Newcastle, DFDS are looking for an Audience Insights Specialist. Is this the role for you?.
You will support the Audience Insights team to support on research projects to provide actionable insights to the Marketing Department. You will have experience in conducting your own research from scoping out your project, through to it’s execution and delivery of results. Knowledge of both qualitative and quantitative research is desirable alongside a strong understanding of how to use this to guide marketing activity. Data literacy is important alongside the ability to communicate effectively with peers and stakeholders.
Working Mon - Fri, we are seeking an enthusiastic individual, with a strong background in research and insight, to deliver innovative value added analysis. It is imperative you are someone that is proactive and passionate about insights.
You will be responsible for:
- To support on research projects and activities which will inform the DFDS Passenger Marketing function
- To execute focussed research from the initial gathering of requirements, building of surveys and delivering results to provide valuable insights to support campaign and product teams
- Manage and prioritise your workload to ensure effective and timely delivery of output
- To complete analysis of research and provide actionable output and recommendations
- To execute desktop research to provide insightful trends within the travel industry and beyond to the marketing team
- To understand and support social media monitoring and turn this into actionable insight
- To monitor the activity of competitors through utilising in-house research and reports and return actionable findings to the marketing function
- Delivery of presentations to update on customer satisfaction and net promoter performance and make recommendations for improvements
- Participate in ongoing product development and campaign activities as well as discussions with the different marketing teams to ensure we deliver on customer expectations Support implementation of tools and strategies to extract and translate raw data into valuable actionable insights.
**About you**
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
**Working at DFDS**
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Thrive, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
**We look forward to hearing from you.
-
Audience Insights Specialist
6 months ago
North Shields, United Kingdom DFDS UK & Ireland Full timeDo you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Audience Insight Specialist on 6 month fixed term contract. **Be part of the movement - and play...
-
Research and Development Insights Specialist
1 month ago
South Shields, South Tyneside, United Kingdom North East Ambition Full timeAbout North East AmbitionWe are a leading health and wellbeing charity passionate about the role that physical activity plays in making a difference to our communities.Job SummaryThe Research & Insight Development Manager will support an evidence-based approach to our work, collaborating with colleagues and partner agencies to develop and deliver research,...
-
Digital Research Specialist
6 days ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeAbout the RoleWe are seeking a skilled User Experience Researcher to join our team at the Department of Work & Pensions - Digital.As a User Experience Researcher, you will play a crucial role in shaping our digital services to meet the needs of millions of users across the UK.Our ideal candidate will have excellent research skills, a keen understanding of...
-
Data Analyst and Insight Specialist
1 month ago
North Shields, North Tyneside, United Kingdom North East Ambition Full timeAbout the RoleWe are seeking an experienced Data Analyst and Insight Specialist to join our team in Gateshead and South Tyneside.This is a fixed-term position for 18 months, working part-time (0 FTE) with a full-time salary. The successful candidate will be responsible for identifying, collecting, digesting, and summarising complex data and insight from...
-
Customer Insight Specialist
3 weeks ago
South Shields, South Tyneside, United Kingdom Pertemps Newcastle Full timeWe are looking for a highly organised and detail-focused Customer Insight Specialist to join our team in South Shields. In this role, you will be responsible for gathering and analysing customer feedback to help us improve our services.Key Responsibilities:Gather customer feedback through phone interviews and surveys.Analyse the collected data to identify...
-
Clinical Research Nurse Specialist
1 month ago
North Shields, North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeKey Responsibilities:This Clinical Research Nurse Specialist role is an exciting opportunity to join our successful Innovation, Research and Development department at Northumbria Healthcare NHS Foundation Trust.The ideal candidate will have substantial post-registration experience as a registered nurse, with a minimum of 18 months of clinical research...
-
User Experience Researcher
6 days ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeJoin Our TeamWe are looking for a talented User Experience Researcher to help us improve our digital services.As a User Experience Researcher, you will be responsible for conducting user research using various methods, selecting the appropriate approach depending on the program's requirements.You will draw insights from your research, identifying...
-
Researcher for Market Insights
6 days ago
South Shields, South Tyneside, United Kingdom Pertemps Newcastle & Gateshead Careers Full timePertemps Newcastle & Gateshead Careers are recruiting a temporary Tele Researcher to work in South Shields. This is an excellent opportunity for individuals with strong communication skills to gather data from diverse backgrounds.Job Overview:The role involves conducting phone interviews and surveys to collect data, contacting respondents by phone, and...
-
Teaching Research Fellow
7 months ago
North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThis Teaching and Research Fellowship post is suitable for a registered medical practitioner with at least two years post registration experience, possessing MRCP(UK), MRCGP or equivalent, who wishes to gain training and experience in medical research and education. The post offers exciting opportunities for developing research and teaching skills. Higher...
-
Market Researcher
3 weeks ago
South Shields, South Tyneside, United Kingdom Pertemps Newcastle Full timePertemps Newcastle is currently seeking a skilled Market Researcher to join our team for a long-term temporary position in South Shields. This role will involve conducting phone interviews and surveys to gather valuable insights for one of our local clients.Responsibilities:Conduct thorough phone interviews with customers to gather information and...
-
Clinical Research Nurse Specialist
1 month ago
North Shields, North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria... Full timeWe are seeking a skilled and experienced Clinical Research Nurse to join our team at Northumbria Healthcare. This is an exciting opportunity for a dynamic individual to contribute to the delivery of high-quality patient care in a research setting.As a Clinical Research Nurse, you will be responsible for delivering commercial and academic clinical trials...
-
Research Data Specialist
1 week ago
South Shields, South Tyneside, United Kingdom CV-Library Full timeJob OpportunityWe are seeking a skilled Research Data Specialist to join our client's team in the North East of England for a long-term temporary position.This role involves conducting telephone surveys and gathering data from respondents using provided lists. Proficiency in Microsoft Office is required, with accurate data recording and input being...
-
Customer Service Research Specialist
5 days ago
South Shields, South Tyneside, United Kingdom Pertemps Newcastle Full timeJob OverviewPertemps Newcastle has an exciting opportunity for a skilled professional to join our team as a Customer Service Research Specialist.This is a temporary assignment running up until Christmas and may be extended through to January.
-
General Volunteer
6 months ago
South Shields, United Kingdom Cancer Research UK Full timeWhy we need you. Through research we are beating cancer. Step by step. Day by day. But beating cancer is a team effort and our research isn’t possible without you. Right now, our Great North Run participants are getting ready to take on the streets from Newcastle to South Shields to raise vital funds for research into preventing, diagnosing, and treating...
-
Outbound Researcher
3 weeks ago
South Shields, South Tyneside, United Kingdom Recruitriteuk Full timeCustomer Feedback CollectorWe are looking for a highly skilled Customer Feedback Collector to join our dynamic team. As a key contributor to our research initiatives, you will be responsible for collecting valuable insights from students who have completed or withdrawn from training programs. Your duties will involve conducting telephone interviews,...
-
Digital Humanities Research Specialist
1 week ago
North East, United Kingdom Durham University Full timeWe are seeking a highly skilled Digital Humanities Research Specialist to join our team at Durham University. The successful candidate will have the opportunity to work with Dr Katherine Hambridge and her team on a project preparatory to the submission of a large funding application on the topic of 19th-century German voice.Job DescriptionThe Digital...
-
Agricultural Research Specialist
2 weeks ago
North East, United Kingdom ADAS Full timeJob OverviewWe are seeking an Agricultural Research Specialist to join our team at ADAS. As a key member of our Sustainable Agricultural Systems Business, you will work on scientific projects for clients, including Government and leading UK and internationally based businesses.
-
Insight and Automation Specialist
1 month ago
North East, United Kingdom Atom bank Full timeAbout the Role:We are looking for an Insight and Automation Specialist to join our Insight & Intelligence team at Atom bank. As a key member of the team, you will play a vital role in driving the company's data strategy forward.Your primary responsibility will be to work closely with the Lead Data Science Engineer to create a self-serve capability for...
-
Research Specialist
1 week ago
North East, United Kingdom Forward Leeds Full timeAbout Forward LeedsWe strive to tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support services.Our organization operates a network of services across the UK, staffed by dedicated professionals and volunteers. Each year, our services provide assistance to thousands of individuals.Research...
-
Procurement Specialist
6 days ago
North Shields, United Kingdom Morson Talent Full timeJob Description:Morson Talent is seeking a skilled Procurement Specialist to join our team. This role involves the efficient and effective procurement of goods and services, ensuring compliance with health and safety regulations and customer requirements.Key Responsibilities:• Operational buying of goods and services, negotiating and developing formal...