Receptionist/administrator

4 weeks ago


Great Missenden, United Kingdom Operose Health Full time

Our administration teams are the first contact patients have with our services. These are important roles at the heart of the high-quality care we provide.

We invest in our reception and admin staff from the moment they join us. This includes sector-leading pay, benefits and training, and a career where you will make a difference every day.
- The ability to communicate with a wide range of people in a kind, professional and caring way.
- Work effectively with colleagues as part of a team.
- A willingness to learn and progress with a ‘can do’ attitude.
- Previous experience of working in the NHS is welcome but not essential.
- Effective IT skills are an advantage.
- While knowledge of GP practice systems is desirable, training will be available.
- Responding to patient queries and liaising with the wider primary care team.
- Managing appointment requests and signposting patients to our range of services.
- Maintaining patient records and maintaining patient confidentiality.
- Utilising other information systems to support efficient workflow processes.
- Processing prescription requests in a timely manner.
- Supporting patient health promotion recall campaigns.
- Encouraging uptake of our digital tools to support patient self-care.
- Taking part in all mandatory training, annual appraisal and continued education, learning and development.

**To be considered for this exciting role you must have**:

- Reception or customer care experience is essential
- The person must be an excellent communicator both spoken and written
- Must be able to work within processes/procedures

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£24,667.50 per year

Schedule:

- Day shift

Ability to commute/relocate:

- GREAT MISSENDEN: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

Reference ID: JR101361


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