Receptionist/administrator
4 weeks ago
Our administration teams are the first contact patients have with our services. These are important roles at the heart of the high-quality care we provide.
We invest in our reception and admin staff from the moment they join us. This includes sector-leading pay, benefits and training, and a career where you will make a difference every day.
- The ability to communicate with a wide range of people in a kind, professional and caring way.
- Work effectively with colleagues as part of a team.
- A willingness to learn and progress with a ‘can do’ attitude.
- Previous experience of working in the NHS is welcome but not essential.
- Effective IT skills are an advantage.
- While knowledge of GP practice systems is desirable, training will be available.
- Responding to patient queries and liaising with the wider primary care team.
- Managing appointment requests and signposting patients to our range of services.
- Maintaining patient records and maintaining patient confidentiality.
- Utilising other information systems to support efficient workflow processes.
- Processing prescription requests in a timely manner.
- Supporting patient health promotion recall campaigns.
- Encouraging uptake of our digital tools to support patient self-care.
- Taking part in all mandatory training, annual appraisal and continued education, learning and development.
**To be considered for this exciting role you must have**:
- Reception or customer care experience is essential
- The person must be an excellent communicator both spoken and written
- Must be able to work within processes/procedures
**Job Types**: Full-time, Permanent
**Salary**: £19,500.00-£24,667.50 per year
Schedule:
- Day shift
Ability to commute/relocate:
- GREAT MISSENDEN: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
Reference ID: JR101361
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