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Tutor Administrator 0.6fte
4 months ago
**Job Description: Tutor Administrator 0.6 FTE - Immediate Start**
**Who are we?**
At InTuition Languages, we design and deliver bespoke language training solutions, driving students to achieve their learning goals in the fastest and most efficient way.
Our programmes are delivered by an international network of highly qualified and experienced tutors. We currently teach eight languages in fifteen countries, with ambitious plans to expand further.
We are accredited by the British Council and are members of the Association of Language Travel Associations.
**Our vision** is to develop our organisation into a world-leading provider of bespoke language training solutions.
**The _Tutor Administrator_ position**
Recruiting, developing and providing support to all our tutors is vital to our success as an organisation. The new position of Tutor Administrator will play a key role within the Tutor Management team, aiding the EFL Director of Studies and the MFL Tutor Manager with a broad range of important tasks and procedures:
- Ensuring that tutors are compliant according to both school policies and national regulations.
- Helping to maintain the current network of tutors through regular contact (both face-to-face and via phone calls), resolving any issues highlighted in a timely and effective manner.
- Ensuring that tutors’ banking details are up to date.
- Handling sensitive data accordingly to school data protection policies and relevant legislation.
- Providing other general administration support to the Tutor Management team
**Hours and place of work**
We operate a hybrid / flexible place-of-work policy. Employees may choose to work from home, or from our office in Darlington town centre, according to personal preference and work necessity. We meet as a team for a few days every six to eight weeks, during which period you would work from the Darlington office.
This position is 0.6FTE or 25.5 hours per week. You would be expected to work the same days each week, but within those days we permit flexible working.
Some domestic travel, to visit tutors, is also an integral aspect of the role.
**Who are you?**
- Highly efficient and well organised, you are an expert in task prioritisation and managing a diverse workload with overlapping deadlines.
- You are self-motivated, capable of working independently, with an excellent attention to detail;
- You take pride in your work and take ownership for your successes and failures.
- You have a highly professional demeanour and telephone manner.
- You actively work to ensure that your work is compliant with our internal standards, and the standards of our external accrediting bodies.
- You look for ways to excite and ‘wow’ our tutors and other stakeholders, exceeding their expectations.
- You are confident and capable in using Microsoft Office and other standard computer software.
- You share our vision for the future development of the organisation.
- You have a full UK driving licence.
- You speak English to a C2 (fluent) standard.
**You might have**:
- A NQF Level 3 (A-level equivalent) or higher qualification.
- Relevant administration experience.
- Experience in safeguarding and compliance.
- Experience in recruitment or sales.
- Capability in a foreign language.
- Experience in working with the Salesforce CRM system.
**What we offer**:
- We pride ourselves on being a _Learning Organisation_ and provide team members with as much support as possible for them to achieve their personal and professional development goals.
- A warm and welcoming work environment.
- Flexible work that fits around you.
**How to apply**
Please provide a full CV and covering letter, detailing how you meet the personal specification outlined above.
**Job Type**: Part-time
Part-time hours: 25.5 per week
**Salary**: £24,000.00 per year
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- A-Level or equivalent (preferred)
Work Location: Hybrid remote in Darlington, DL1 5NA
Flextime
