Retail Supervisor
5 months ago
**Responsibilities**:
- Assisting and covering the Sales Manager where needed, to include: visual merchandising; stock replenishment; daily reports; health & safety, opening & closing store
- Responsible for supervising the team and the tasks they have been delegated by their manager
- Maintaining high levels of customer service at all times
- Handling customer complaints / escalating to management if necessary
- Processing sales and returns in stores
- Working as part of a team to drive sales performance
- Communicating anything of note (e.g. if expected deliveries do not arrive, till issues that they cannot resolve) to the Sales Manager in a timely manner while on shift
- Cashing up and communicating any discrepancies ASAP to the Sales Manager
- Able to thrive in a busy store environment
- A strong sales person
- Adaptable and strong team player
- Confident in peak sales times & under pressure
- Able to lead customer service interactions and make customers feel wonderful
- Able to create an environment in which customers want to return to and tell all their friends about
**Able to welcome all customers and build relationships with regular visitors**
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Spitalfields: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Supervising: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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