Customer Operations Assistant
2 weeks ago
We are a relaxed, fun and friendly Golf Centre with affordable prices for all of our facilities. Our facilities include an 9 hole Par 70 golf course, 30 bay driving range with Toptracer and Power tee on the majority of bays, a putting green, Par 3 course and an Academy Golf course.
The job role includes:
- Building a rapport with customers and providing exceptional customer service.
- Checking in customers and members for their golf rounds taking payment and topping up membership points where necessary.
- Marshaling the golf course ensuring there is no slow play.
- Selling F&B and facility products both in the centre, in the first tee kiosk and out on the golf course.
- Barista coffee making.
- Food cooking via Mery Chef (Full training and certification provided)
- Discuss and promote golf course memberships with potential new members.
- Discuss questions related to golf, the golf course, clubhouse, driving range etc.
The person:
- Positive and friendly with a 'can do' attitude.
- Hardworking and confident.
- Good computer skills.
- Ability to work in high-pressure and busy environments.
- Fast learner and willing to learn about golf.
- Full training will be provided.
- The role will require weekend work.
30 Hours per week with 1 day of work at the weeekend. Applicant must be over 18 due to alcohol sales.
**Job Types**: Full-time, Part-time
**Salary**: £7.50-£9.50 per hour
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Work Location: One location
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