Customer Service Specialist

2 weeks ago


Littlehampton, United Kingdom The People Consultancy Full time

**Customer Service Specialist**
Location Littlehampton, West Sussex
Contract Type: Permanent
Hours: Full Time, Monday - Friday 9:00am - 5:00pm

**Salary**: £21996 per annum
Benefits: Competitive

Closing date27-07-2023

Advanced Materials is a market leading manufacturing business based in Littlehampton, West
Sussex. Specialists in the production of silicon rubber, the business is going through an exciting
period of growth and expansion.
As such we are seeking a Customer Services Specialist to join our team in our manufacturing facility
in Littlehampton.
This is a key role in the business that will see you liaising with customers, processing orders and
managing the customer experience throughout the order journey.

**Customer Service Specialist Responsibilities**:
Inputting orders onto system
Speaking to customers, answering queries, and supporting them with their order
Keeping customers updated on the progress of their order.
Arranging courier consignments and preparation of associated documents
Answering the phone to customers and supporting with queries

**Customer Service Specialist Requirements**:
This is a critical role in our business and as such we are looking for someone that possesses the
following skills and experience:
Previous experience in an office administration role that has incorporated some elements of
customer service.
Solid educational background
Excellent verbal and written communication skills
Confident and friendly telephone manner
Strong attention to detail
Good working knowledge of Microsoft Word, Excel, and Outlook

The role is office based in our manufacturing facility in Littlehampton. We are a small but friendly
business and have a fun but hardworking culture.

**PREVIOUS APPLICANTS NEED NOT APPLY.**

You may also have experience in the following: Customer Service, Customer Services, Consumer Service, Customer Success, Client Success, Advisor, Customer Relations, Customer Satisfaction, Representative, Specialist, Customer Experience, Administration, Admin Assistant, etc.

REF-206388



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