Care Coordinator
5 months ago
**Job Title**:Care Coordinator**
**Location: Dundrum, Belfast, Northern Ireland**
**Job Overview**:
we are expanding our team in Dundrum to Belfast, as the demand for our domiciliary care service continues to grow.
**Care Coordinator Day-to-Day Responsibilities**
- Managing, preparing, and sending rotas to service users and care workers
- Liaise with carers/service users ensuring they are informed of any changes
- Answering phones and dealing with service users, professional associates and carers
- Work with the care manager to pre-empt recruitment needs
- Sourcing and interviewing potential Care and Support Workers and ensuring all applicant paperwork is fully completed as per RQIA requirements
- Responding to complaints and queries from service users and care workers
- Have the ability to work in a multi-agency approach
- Completing care and risk assessment as required and processing changes and amendments to existing care plans
- Talking to all service users on a regular basis about their care
- Working together with other team members on other administrative issues or marketing activities
- Ensuring all services are compliant with legislation's, RQIA standards and regulations and Keeping computer and paper files up to date and maintain all office policies, procedures and systems in line with company guidelines
**Care Coordinator Person Specification**
- Be organised with a flexible and an empathetic attitude and have passion for the care sector
- Always have a consistent and compassionate approach with our service users
- Be a people’s person who can understand the needs of our service users and our care workers
- Excellent administration experience and Interpersonal Skills
- Strong planning, organisation, and prioritising skills
- Logical thinking and strong problem-solving skills
- Be a multi-tasker with a proactive approach to work and the team
- Excellent telephone manner, IT literate, and attention to detail
- Ability to prioritise tasks and work under pressure with a can-do attitude
- Team player and an outgoing vibrant personality
- Be a car driver and have use of your own car is preferred, but not essential
**Care Coordinator Qualifications and Experience**
- You must have, or be working towards an NVQ/QCF Level 2 or 3 in Health & Social Care
- Have thorough knowledge of RQIA compliance
- A minimum of 1 year’s full experience as a Care Coordinator is advantageous as is the experience of using restoring software such as People Planner
**Salary**: £31,000.00-£35,000.00 per year
**Salary**: £31,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- providing care: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- BT33 0LU (required)
Ability to Relocate:
- BT33 0LU: Relocate before starting work (required)
Work Location: In person
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