Credit Control Team Leader
3 months ago
Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.
We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.
We offer a large selection of benefits to our employees which can be found on our website, to encourage great employees to join us and maintain a healthy, happy workspace.
We are now recruiting for a Credit Control Team Leader.
The purpose of this department is to work alongside the Credit Control Manager and assist with duties when required. The role will be to deliver exceptional customer service to Focus Group Customers. The Credit Control team will be accountable for ensuring efficient and effective collections and will be responsible for dealing with incoming billing queries as they arise. You will be a self-starter
Main duties of this role are:
- Manage effectively part of a large ledger of over 3000 accounts
- Management of the team in the absence of Credit Control Manager
- Maximising collections to reduce outstanding debtor day figures
- Point of escalation for reconciliations
- Negotiate complex payment plans with customers
- Log efficiently the client queries and assign them to the relevant department
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Gym membership
- Health & wellbeing programme
- On-site parking
- Profit sharing
- Referral programme
- Sick pay
- Store discount
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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