Business Support Executive 2023

1 month ago


London, United Kingdom Mazepoint Full time

**About Mazepoint**

We are at an exciting time in the company’s development as we launch a new start up and are looking for someone to help us manage our growth, supporting the new business, marketing and existing customer relationships effort.

This is a varied role that will suit a creative, entrepreneurial all-rounder, covering sales, marketing and finance. Working closely with the Managing Director, the sales and account management team and the finance manager, you will have a privileged all-round view of the business with an opportunity to influence best practice. You will eventually enjoy a lot of autonomy in this role for which you will be expected to be proactive rather than reactive.

You would be joining an experienced, open, collaborative team who have been happily working remotely from home full time since 2020, with the necessary support systems in place, including away days to help with team collaboration and cohesion. This is a hybrid role involving our office in London which is used quite regularly and you should not live more than an hour or so from this office to facilitate meetings.

**Business Support Executive**

The role includes:

- Supporting the new business effort by:

- Researching and managing the new customer prospect list
- Helping with prospect follow-up, including presentations
- Helping manage the sales process and CRM system
- Supporting new customer work by helping create and manage Statements of Work
- Monitoring customer support tickets when needed
- Supporting the company’s marketing efforts including:

- Helping organize webinars and trade shows and communications
- Supervising the company’s websites and updating content
- Helping with marketing content, LinkedIn posts and other PR
- Supporting the finance function by:

- Preparing quotations and raising invoices in Xero, our accounting system
- Updating the new business income pipeline
- Chasing late customer payments
- General office administration and support

(Previous experience of these finance processes is not required)

**Must-have Skills**
- Well organised, with good time management, communication and relationship management skills, with attention to detail
- Good listening and comprehension skills
- Ability to take the initiative and think ahead to anticipate what needs to be done
- Strong Microsoft Excel, Word and Powerpoint presentation skills
- Good IT skills generally, willingness to learn new technology and experience with remote working
- Team player, confident, not afraid to challenge, open to new ideas

Mazepoint will NOT accept third-party Agency cold calls about this opportunity.



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