Front Desk Agent

6 months ago


London, United Kingdom Holiday Inn London - Camden Lock Full time

Calling all Receptionists, Front Desk Agents, Switchboard Operators. We are a cosy hotel based in the heart of Camden Town. The hotel is small enough for you to get noticed, yet big enough to gain great experience.

As a Front Office Team Member you will be responsible for wowing guests with a smooth-running check-in, the answers to any queries and useful information to enhance their stay.

**Shifts will vary from week to week to meet the requirements of the business. Your hours of work may include working mornings, afternoons & evenings, weekends and Public Holidays.**

**What we offer**:

- Full-time time position on permanent basis (40h a week)
- Accommodation staff rates across 4 continents in over 6,000 hotels
- Friends and family discounts
- £500 reward referral scheme
- Wellness and mental health programme
- Full-time position on permanent basis - flexible scheduling
- Great staff parties
- Cycle to work scheme
- Free meals on duty
- Employee of the month recognition and reward
- The hotel is part of well recognised IHG group - this will look good on your CV

**What we expect from you in return**:

- Strong work ethic, punctuality
- Love for hotels and hospitality
- Customer service experience
- Previous Front Office experience and knowledge of OPERA PMS is an advantage

**Salary**: £21,840.00 per year

**Benefits**:

- Canteen
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: HOL-CAM-REC


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