Customer Service Executive

3 weeks ago


Sandbach, United Kingdom Universal Business Team Full time

We are currently seeking a Customer Service Executive to join a well-established, family-run SME based in Sandbach. You will be responsible for updating the CRM system with relevant contact notes and adjusting Sales orders delivery dates in accordance with when goods are due in.
In many instances being one of the main contacts existing clients will have with the business it is critical that a thoroughly professional approach is adopted and delivered. The Customer Service Executive is required to create trusting relationships with all customers support them to rectify any issue they may have.
Key duties and responsibilities....
- Customer Service support for Divisional Director and other Senior Managers
- Proactively build relationships with key stakeholders and customers
- Identify new sales opportunities and pass to the Sales Team
- Update CRM (or other agreed system) with up-to-date contact reports
- Ensure administrative duties delivered to agreed timelines
- Answer inbound telephone calls and direct to the relevant contact
- Retaining key customers through pro-active client relationship management
- Dealing with all customer complaints as a matter of urgency to agreed timelines and processes
- Deliver thorough and detailed reports to both the Board and Leadership team on agreed KPI’s and general activities to reduce customer queries/complaints
- Drive a culture of continuous improvement both personally and professionally within the organisation

**Requirements**:

- Must hold a full UK driver licence.
- Ability to keep/ track and deliver on customer queries
- Ability to communicate effectively at all levels
- Highly organised with excellent and proven time management skills
- Integrity, trust and honesty
- Strong analytical skills
- Excellent Interpersonal skills

**Hours**: 08.000- 16.30 (30 min lunch break) 40-hour week

**Benefits**:

- Salary of £25,000 - £30,000



  • Sandbach, United Kingdom Groundshore Ltd Full time

    **About us** We are professional and agile Shoring Hire business growing year on year gaining our market share. As the Field Based Customer Service Executive, you will ensure the provision of a high quality, proficient customer interface; to prepare quotations and/or process customer orders/jobs, to handle and resolve day to day customer queries and...

  • Marketing Executive

    4 weeks ago


    Sandbach, United Kingdom Universal Business Team Full time

    UBT Recruitment are working with a well established family-run SME based in Sandbach. They are seeking a dynamic and results-oriented Marketing Executive, who will play a pivotal role in further developing and implementing effective marketing strategies to drive brand awareness, increase customer engagement, and generate leads. If you are a creative thinker...


  • Sandbach, United Kingdom Trinity Create Ltd Full time

    **Job Title**: Marketing & Content Executive **Key Responsibilities for Marketing & Content Executive**: As the Marketing & Content Executive at Trinity Create, you'll be a central figure in propelling our agency's marketing efforts forward, with a focus on social media, PR, and strategic marketing initiatives. Your core responsibilities will involve...

  • Service Colleague

    1 week ago


    Sandbach, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Sandbach ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 16 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 22 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days per week...

  • Service Colleague

    1 week ago


    Sandbach, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Sandbach ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 12 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 24 April 2024 Service Colleague Our operation runs 24 hours per day, 7 days per...


  • Sandbach, United Kingdom Access UK Ltd Full time

    **Client Services Coordinator** - **This role is Hybrid, based 2 days in our Sandbach, Cheshire office**_ Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better...


  • Sandbach, United Kingdom McDonald's Full time

    Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...

  • Service Colleague

    7 days ago


    Sandbach, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Sandbach Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 22 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days...

  • Service Colleague

    6 days ago


    Sandbach, United Kingdom Asda Full time

    Service Colleague - Sandbach Job TitleService ColleagueLocationSandbachEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week16Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date22 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift...


  • Sandbach, United Kingdom Leonard Cheshire Full time

    We would really love to hear from you if you have a strong understanding of safeguarding requirements, great leadership skills and proven experience in successfully running a service within the care sector. We are amongst the highest rated providers of care and supported living services in the UK, with 84% of our services rated ‘good’ or...


  • Sandbach, United Kingdom Arclid Garage Full time

    **Duties to include**: - Opening and closing of the site at the specified times - Counting of correct monies at the end of day - Greet customers in a friendly and professional manner - Operate cash register and handle cash transactions accurately - Provide excellent customer service and address customer inquiries or concerns - Keep the site clean and tidy...


  • Sandbach, United Kingdom Everwell Occupational Health Ltd Full time

    Everwell are nationwide providers of OH Services who deliver the full Occupational Health remit to a diverse and wide range of clients. We like to consider that we “Make a Difference” with the advice that we provide for our customers and their employees alike and we pride ourselves on doing a great job. Everwell are looking to recruit an energetic,...

  • Security Officer

    4 weeks ago


    Sandbach, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...

  • Commercial Assistant

    4 weeks ago


    Sandbach, United Kingdom Brenntag Full time

    **COMMERCIAL ASSISTANT**: Our team in **Sandbach** currently has an opening for a **Commercial Assistant** **About the role**: You will assist and provide administrative support to the Product Manager to deliver the agreed volume and gross margin budgets set for the Inorganics business. To provide direct support to the dedicated water account managers to...

  • Estate Agent

    4 weeks ago


    Sandbach, United Kingdom Bridgfords Full time

    OTE: £23,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in Sandbachworking in our well known Bridgfordsestate agency. **Why join us as an Estate Agent** / **Sales Negotiator?**: - Industry leading **training and development**: -...

  • Registered Nurse

    3 weeks ago


    Sandbach, United Kingdom Leonard Cheshire Full time

    Part time, 18 hours per week. Day shifts available. Shifts are between 07.30 to 20.00 with a 30 minute unpaid break. Shifts are to be worked on a rota covering 7 days. We would really love to hear from you if you have sound nursing skills, committed to a person-centred approach and an understanding of safeguarding requirements. We are amongst the...


  • Sandbach, United Kingdom The Crane Centre Full time

    Responsibilities: - Service and inspection of lorry loader cranes - Carry out warranty work on new cranes - Accurately diagnose & rectify faults on cranes/hydraulics & electrics systems - Installation of new cranes onto new & used chassis’ - Carry out PDI’s on new installations - Dealing face to face with customers on a regular basis -...


  • Sandbach, United Kingdom WCFM Full time

    Overview: We are currently seeking a dedicated and reliable Cleaner to join our team. As a Cleaner, you will be responsible for maintaining cleanliness and tidiness in various areas. This is an excellent opportunity for individuals who are detail-oriented and take pride in their work. **Duties**: - Perform general cleaning tasks such as sweeping, mopping,...


  • Sandbach, United Kingdom Poole Alcock LLP Full time

    **Nature & Scope** To assist lawyers in the delivery of excellent client service and case progression through a variety of support based and administrative duties. This role reports to the Head of Residential Conveyancing. **Key Competencies** - Customer Service Focus - Information Management - Organised with good time management - Attention to detail and...

  • Section Leader

    1 week ago


    Sandbach, United Kingdom Asda Full time

    Section Leader - Sandbach Job TitleSection LeaderLocationSandbachEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week30Pay Rate£12.44CategoryRetail Hourly Colleagues, Store ManagementClosing Date21 May 2024 About the RoleTo be employed in this role you must be over the age of 18 and pass a basic level safeguarding...