Customer Service Consultant

4 days ago


Keighley, United Kingdom Skipton Building Society Full time

**Job Introduction**

If you arebrilliant with people and have an enquiring mind you have the opportunity tojoin something special. We’re looking for someone to join our team and becomeone of the faces of Skipton in your area. Skipton are the fourth largestbuilding society andwe are looking for a Customer Consultant.
This is a multi-site role within Keighley and Silsden Branches.

**Main Responsibilities**

What you’ll do for our customers:
As a Customer Consultant,you’ll be engaging in conversations to find out our customers needs, providinginformation to customers about the full range of financial products andservices that we offer. By really listening to and getting to know ourcustomers you’llhelp them to review their circumstances and proactivelyidentify the most appropriate products to suit their needs, all the whileproviding a straightforward, helpful service that lets your enthusiasm shinethrough.
In our friendly working environment, you’ll play an important part in makingthe most of every conversation with every customer, face-to-face or over thephone. So, whether you’re promoting a new product or resolving a problem,you’ll always place our customers’needs at the heart of everything you do andprovide a first-class service every time.
This role will involve travelling between branches.

What qualities are we looking for?
- Being really passionate about delivering exceptiona
l customer service
- Enjoy meeting new people and engaging in purposeful conversation
- Great listening skills
- Excellent teamwork skills
- Good attention to detail
- Excellent verbal and written communication skills
- Having a good level of organisational skills

**About Skipton Building Society**

At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can onlybe successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key tothe delivery of the outstanding level of personal service we offer our customers.

We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyoneseeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Why Work For Us

We’re committed to payingour people fairly for the role they undertake and provide a wide range ofbenefits to support our colleagues’ finances and wellbeing, including ourEmployee Assistance programme, the opportunity to buy extra holidays andshopping discountvouchers You’ll be able to shape your career within your team and can expect astructured learning and development programme where you’ll be valued recognisedand rewarded.

More information on our benefits can be found here

entation or age



  • Keighley, United Kingdom Recruitment Helpline Ltd Full time

    **An excellent opportunity for an Experienced Customer Service Representative to join a well-established company based in Keighley, West Yorkshire.** **The Company**: They are a leading packaging and label manufacturer to the garment and retail sector, and they are currently looking to strengthen their team, offering an exciting opportunity for an...


  • Keighley, United Kingdom Recruitment Helpline Full time

    **An excellent opportunity for an Experienced Customer Service Representative to join a well-established company based in Keighley, West Yorkshire. **The Company: They are a leading packaging and label manufacturer to the garment and retail sector, and they are currently looking to strengthen their team, offering an exciting opportunity for an office-based...


  • Keighley, United Kingdom Rosemary & Co Artists Brushes Ltd Full time

    About us: - We are an international ecommerce company rurally located. We manufacture bespoke top end artists' brushes shipping all over the world. We are fast paced and offer our customers a professional service. You will be working in an open office with colleagues also offering customer service. - Responsibilities: - Download orders from our website,...


  • Keighley, United Kingdom Rosemary & Co Artists Brushes Ltd Full time

    About us: - We are an international ecommerce company rurally located. We manufacture bespoke top end artists' brushes shipping all over the world. We are fast paced and offer our customers a professional service. You will be working in an open office with colleagues also offering customer service. - Responsibilities: - Download orders from our website,...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a...


  • Keighley, United Kingdom Cubed Talent Management Full time

    Are you looking for your next career move? We are recruiting for an experienced **Customer Service Administrato**r to join the savings customer service team. This is a fantastic opportunity, working hours are full time 35hrs per week (flexible hours) based in Silsden Keighley. **About the role...** **Main areas of responsibility**: - Answering account...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking an experienced Customer Service Representative to join our team in Keighley, United Kingdom. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience. Benefits include a...


  • Keighley, United Kingdom CV-Library Full time

    Swift Placements are working with a family-run company based in Keighley, dedicated to providing high-quality dairy products to the local community. With a strong focus on excellent customer service and sustainable practices, they pride themselves on being a trusted supplier for households and businesses alike. Our client is looking for a Full Time Customer...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...


  • Keighley, United Kingdom Crystal Pharmacy Full time

    As part of customer service you will be a key point of contact between clients. The role will include Processing web orders, securing new sales through answering queries, offering advice, introducing new products and services that meet customer needs. As part of customer service you will support business growth as we scale. Reporting to the Head office...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Keighley, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service by...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service Role OverviewWe are seeking highly motivated individuals to fill our customer service representative positions in Keighley. As a key member of our team, you will engage with customers, provide exceptional service, and contribute to the operational success of our business.Responsibilities:Engage with customers, offering support and...


  • Keighley, United Kingdom Rotherwood Recruitment Full time

    Description Our client based in Keighley is looking to recruit a Customer Service Administrator on a full time, permanent basis. The core responsibilities of the role will be processing sales orders and producing quotations. This will involve searching parts manuals stored in PDF format to find part codes and the use of Sage 50c to create the order and...


  • Keighley, United Kingdom Kone Full time

    We are looking for a Customer Service Agent, to be part of a team, as the main contact point for our customers relating to their service needs or questions relating to a job in progress. The main responsibilities for this role are: - Support the supervisors in following up open callouts, back reporting open jobs or specific reports on open jobs that are...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000

    At beBee Professionals, we're looking for a skilled Customer Service Representative to provide exceptional support in Keighley, UK. This role involves being the primary point of contact for customers, addressing their queries and concerns efficiently.The ideal candidate will have prior experience in customer-facing roles, with strong communication and...


  • Keighley, United Kingdom Dunelm Full time

    **Customer Service Host - £6.72 - £9.70 per hour.** Our store in **Keighley** are looking for a minimum **30** Hours** per week **Custo**mer Service Host**. The hours will be spread across the week but will include at least **one evening** and **one weekend shift**. Are you a people person?! Do you thrive in a role where customers are your number one...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Be part of a dynamic environment where you can grow and contribute to the success of beBee Professionals, a leading company in Keighley. As a Customer Service Associate, your primary focus will be on delivering exceptional customer experiences, ensuring customer satisfaction, and driving sales growth.Key Responsibilities:Engage with customers via phone,...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Keighley is looking for enthusiastic Team Members to contribute to our fast-paced environment. Key responsibilities include:Engaging with customers to provide service and support.Participating in all aspects of the operational workflow.Collaborating with team members to meet and exceed goals.Requirements include:High school diploma or...


  • Keighley, Bradford, United Kingdom beBee Professionals Full time £20,000 - £30,000

    About the RoleThis Sales Assistant position offers a competitive hourly wage and sales incentives. You will have the opportunity to work in a dynamic team environment, receive training and development opportunities to grow within the company, and enjoy employee discounts on store products. The ideal candidate will have basic IT skills for till and stock...