Business Administrator/receptionist
7 months ago
This is an excellent opportunity to start a new career with the opportunity to learn new skills and progress within the company.
As a Business Administrator / Receptionist, you will be a great communicator that really cares about providing excellent care to our patients in the practice or by telephone.
**Responsibilities**
Supporting a small team with administration and customer service, this is a varied role learning all about using the practice systems, delivering exceptional customer service and a variety of business processes.
- Promoting a professional image and being knowledgeable about the services the practice provides
- Providing patients of the practice with a warm welcome and making them feel at ease
- Answering the telephone in a friendly, helpful and courteous manner
- Making all the necessary patient checks in accordance with practice policy
- Offering sundry healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff
- Updating records
- Complete relevant audits and report to manager
- Business Administrator Training
During this apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
**Progression**
**Job Types**: Full-time, Apprenticeship
Pay: £6.40 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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