Warranty Advisor

3 weeks ago

Edinburgh, United Kingdom Lookers Motor Group Limited Full time

Overview:
**Edinburgh Audi**

**Monday - Friday 8:00am - 5:00pm**

**Potential to Work From Home**

John Watson is on the hunt for a Warranty Advisor to come and join his fantastic team over at our Edinburgh Audi Dealership. You will either be based within our fantastic Service hub which includes an additional Warranty Advisor, Service Administrators and Service Advisors, we would also consider someone with experience to work from home. You will be part of a fantastic team of seven which will be there to support and guide you through your new role.

This isn’t your average Warranty Advisor vacancy; you will report into John Watson who will impart their knowledge and experience allowing you to develop your skills and establish a long career within the Automotive industry. Don’t forget you will also have a supportive team around you to help you along the way

**Responsibilities**:

- Processing warranty claims to manufacturer standards
- Assessing the quality of warranty job cards which includes feeding back to the workshop
- Invoicing and other ad-hoc administrative tasks
- Supporting with Paint and body claims
- Interacting daily with customers over the phone

Qualifications:
We are looking for an individual with a Technical background, preferably within the Automotive industry. Are you current a Service Advisor or Warranty Advisor looking to shake up their career with Lookers?

You will possess attention to detail and strong organisation skills; this is essential when prioritising and scheduling work appropriately. You will also be great at talking to customers and showcase a friendly but professional manner. Furthermore, you will be able to build strong and lasting relationships with your fellow colleagues.

It is also essential that you have strong IT skills; are you able to easily navigate around the Microsoft packages?

**About us**

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave

For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

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