Supervisor - House of Fraser
7 months ago
Company Description
**About House of Fraser**:
**Job Description**:
**Job purpose**:
To lead and supervise a cross functional team who are flexible and adaptable to work across multiple departments, delivering high levels of customer service, stock management and cash handling; ensuring total focus on driving excellent customer service, both on the shop floor and back of house through pace and adaptability.
**Key accountabilities and decision ownership**:
- Proactively lead the Stockroom & Shopfloor team to take an active role in supporting the store both on the shop floor and within our stock processing areas to deliver high levels of customer service, merchandising and replenishment when necessary.
- Workforce planning - use judgement to focus resource appropriately, being flexible in approach and supporting the sales floor.
- Drive pace, flexibility and accuracy within the team to process deliveries and minimise stock loss/damage efficiently whilst complying with all procedures relating to the movement of stock and handling of stock both external and internal to the store, including ticketing and tagging.
- Supports and implements best practice and principals, ensuring store teams operate back of house routines and tasks to guidelines.
- Ensure team provide an accurate and comprehensive cash handling service to include issue of till floats and reconciliation of cash and vouchers.
- Ensure 100% compliance with relevant departmental policies including Health & Safety and meeting legislative requirements.
- Regular communication with Store Manager and Service Managers on stock levels.
- Work effectively with 3rd party contractors to ensure the environment is safe, clean and secure.
- Be a key holder for the store and open / close the store when needed.
**Qualifications**:
**Must have**:
- Relevant supervisory experience in a customer facing and stockhandling environment with a consistent career path which reflects the role
- Proven track record of working at pace to deliver results against target and deadlines
- The ability to influence and challenge
- An understanding of Health & Safety legislation
- Proven track record achieving targets delivering results against deadlines
- Demonstrates attention to detail when dealing with large quantities of information to ensure accuracy
- Excellent Customer Service skills
- Be available to work on a full time basis over a variety of daytime, evening and weekends
Additional Information
**The Rewards**:
- ** Competative basic salary**:
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
-
Department Store Manager
4 weeks ago
Aylesbury, United Kingdom House of Fraser Full timeDepartment Store Manager - House of Fraser - AylesburyCompany DescriptionAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new...
-
Department Store Manager
3 weeks ago
Aylesbury, Buckinghamshire, Buckinghamshire, United Kingdom House of Fraser Full timeDepartment Store Manager - House of Fraser - AylesburyCompany DescriptionAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new...
-
Supervisor - Aylesbury
5 days ago
Aylesbury, United Kingdom House of Fraser Full timeSupervisor - AylesburyCompany DescriptionAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are...
-
Department Store Supervisor
3 weeks ago
Aylesbury, United Kingdom House of Fraser Full timeJob Overview:House of Fraser is a leading department store group in the UK and Ireland, offering a wide range of products from over 500 global brands. We are seeking an experienced Store Manager to join our team in Aylesbury.Key Accountabilities:Lead a team of sales associates to deliver excellent customer service and meet sales targetsControl store...
-
Store Leadership Position
3 weeks ago
Aylesbury, United Kingdom House of Fraser Full timeJob Description:This is a management opportunity at House of Fraser, a leading department store in the UK and Ireland.Key Responsibilities:Manage a team to achieve sales targets and deliver excellent customer serviceControl store operations, including budgeting, inventory management, and employee performanceDevelop and implement strategies to increase sales...
-
Retail Management Opportunity
3 weeks ago
Aylesbury, United Kingdom House of Fraser Full timeAbout the Role:We are seeking an experienced Store Manager to lead our team at House of Fraser in Aylesbury. As a Store Manager, you will play a crucial role in driving sales growth, improving customer satisfaction, and controlling store operations.Main Duties:Build a high-performing team through effective recruitment, training, and coachingImplement...
-
Customer Service and Sales Lead
3 weeks ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeAbout the JobWe are seeking an experienced Retail Manager to join our team at House of Fraser. This is a fantastic opportunity to take on a new challenge and make a real impact on our business.Key ResponsibilitiesOperations: Manage the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.Sales and...
-
Retail Manager
3 weeks ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeAbout the RoleWe are looking for a highly motivated Retail Manager to join our team at House of Fraser. As a key player in our management team, you will be responsible for achieving exceptional sales growth and delivering outstanding customer service in our department store.Key ResponsibilitiesOperations: Oversee the smooth operation of the store, ensuring...
-
Store Manager
4 weeks ago
Aylesbury, United Kingdom House of Fraser Full timeStore Manager - AylesburyCompany DescriptionAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are...
-
Area Sales Leader
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeWe are seeking an experienced Area Sales Leader to join our team at House of Fraser. As a key member of the store leadership team, you will be responsible for driving sales and profitability through effective product merchandising and inventory management. You will also support the Area Manager to achieve the highest store standards and customer...
-
Store Leadership and Development Specialist
5 days ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeJob Description">As a Department Store Manager at House of Fraser, you will be responsible for leading a team of retail professionals to deliver exceptional customer service, drive sales, and improve store performance. You will work closely with the Area Manager to develop and implement plans to improve sales, profitability, and customer satisfaction.">You...
-
Retail Store Operations Manager
6 days ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeJob Summary">The Department Store Manager will be responsible for leading a team to achieve sales targets, improving customer satisfaction, and driving business growth.">About the Role">This is an exciting opportunity to join the House of Fraser team as a Department Store Manager. You will be responsible for managing a department within one of our stores,...
-
Store Operations Director
3 weeks ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeAbout the RoleWe are seeking an experienced Retail Manager to join our team at House of Fraser. As a key member of our management team, you will be responsible for delivering exceptional customer service and driving sales growth in our department store.Key ResponsibilitiesOperations: Ensure seamless day-to-day operations, including managing stock levels,...
-
Store Manager
3 weeks ago
Aylesbury, Buckinghamshire, Buckinghamshire, United Kingdom House of Fraser Full timeStore Manager - AylesburyCompany DescriptionAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are...
-
Store Operations Manager
3 weeks ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeJob DescriptionThe Role:As a key member of the House of Fraser team, you will be responsible for leading and managing a store team to deliver exceptional customer service and achieve business targets.You will have overall responsibility for the smooth operation of the store, including staff management, sales performance, stock control, and customer...
-
Assistant Area Manager
5 days ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeJob Title:Assistant Area ManagerAbout the Role:We are seeking an experienced Assistant Area Manager to join our team at House of Fraser. As a key member of our management team, you will be responsible for supporting the Area Manager in leading and developing a high-performing store team to deliver exceptional customer service and drive sales growth.About...
-
Store Operations Manager
6 days ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeJob Title:Store Operations ManagerAbout the Role:We are seeking an experienced Store Operations Manager to join our team at House of Fraser. As a key member of our management team, you will be responsible for leading and developing a high-performing store team to deliver exceptional customer service and drive sales growth.About You:To succeed in this role,...
-
Department Team Leader
5 days ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeAbout the Job">The Department Store Manager is a key role within House of Fraser, responsible for leading a team of retail professionals to deliver exceptional customer service, drive sales, and improve store performance. The successful candidate will have previous experience in a retail management role, with a proven track record of leadership, coaching,...
-
Retail Store Director
3 weeks ago
Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full timeAbout the JobThis is an exciting opportunity to join the House of Fraser team as a senior leader, responsible for driving sales growth and delivering exceptional customer experiences.As a key member of the store management team, you will play a crucial role in shaping the store's vision and strategy, leading and motivating a high-performing team to achieve...
-
Retail Store Management Position
3 weeks ago
Aylesbury, United Kingdom House of Fraser Full timeJob SummaryWe are seeking a highly motivated and experienced Store Manager to lead our Aylesbury store and team. As a key member of The Frasers Group, you will be responsible for driving business growth, developing your team, and delivering exceptional customer experiences.Key Responsibilities:Store Operations: Manage store operations, plan workload, and...