Account Support

2 weeks ago


Maidstone, United Kingdom Atlas Recruitment Group Full time

**Account Support**

**Maidstone - Hybrid**

**Permanent**

**Salary - £23k p/a**

The Atlas Recruitment Group are currently searching for Account Support, to join a well-established successful, growing team in the Maidstone area. As an Account Supportyou will provide administration support to a team of Account Managers.

**Account Support main responsibilities**:

- Attend relevant insurer meetings arranged by the Account Management team and report back to the Account Support team with any information/changes.
- Answer and transfer telephone calls along with other Account Support staff.
- Ensure all messages are passed on to appropriate person as soon as possible, or dealt with as swiftly as possible. All calls must be answered in a professional manner and distributed as such.
- Complete all amendments for groups within set portfolio.
- Ensure all correspondence from clients and insurers is uploaded to the CLAii.
- All outgoing correspondence to be sent via the CLAii - if this is not possible then the correspondence must be uploaded to the CLAii.
- Ensure CLAii is regularly updated and data is accurate.
- Work with Private Clients team to ensure continuation options are made available to group leavers.
- Liaise with the group secretary and insurers to ensure all data is correct.
- Chase for outstanding information or documentation close action once completed;
- Actively chase and download invoices from provider portals. Check company invoices for allocated groups including monthly, quarterly, annual or mid-term adjustments and send reconciliation to company, where required. Arrange for any credits to be issuedto clients as requested. Chase for unpaid premiums.
- Issue P11d reports.

**Account Support experience required**:

- Experience working within an Account Support role
- Strong Microsoft skills
- CII IF7 or working towards this qualification advantageous
- Full UK driving licence

If this Account Supportopportunity is of interest, please click APPLY with a recent copy of your CV for immediate consideration.


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