IT Support Assistant
2 weeks ago
**IT Support Assistant - Office based**
- Full Time - Office based - Central Edinburgh_
- Working days: 5 days a week (Mon-Fri)_
OVERVIEW
Our Edinburgh client is looking to recruit a IT Support person to work in their Edinburgh office.
THE ROLE
- Support of Infrastructure & Network (Comms, Internet, Hardware, Backup).
- Printer management & shared hardware resources (Projector, Monitors, Cables).
- Sourcing new hardware, software licensing & peripherals.
- Company software inventory and license management.
- Employee onboarding & offboarding.
- Domains and Website Management and Hosting.
- Dropbox and SharePoint management & maintenance.
- Staff IT Support and General Troubleshooting.
- Admin: - Creating Training / Guidance notes / Making Flow Charts.
- Admin: - Data entry
- Admin: - Edit and proofread documents, write reports and take down meeting minutes
CANDIDATE PROFILE
- Technically minded and able to problem solve IT issues.
- Ideally 1-3 years in an IT related role
- Ideally possessing some office based / administrative experience.
- Excellent attention to detail.
- Thorough and accurate at completing tasks.
- Very good time management, able to prioritise and perform to tight deadlines.
- Excellent communication skills, both verbal and written.
- Efficient communicator to management and a good team player.
- Problem solving skills and able to work autonomously.
- Highly motivated individual with a ‘can do’ attitude.
- Understanding of GDPR rules and practices.
- Good administrative, organisational and planning skills.
- Some knowledge of Cyber Security
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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