Hotel Receptionist

Job security and satisfaction within a permanent friendly and supportive team.

NT membership after one year’s employment.

Immediate Death in Service Scheme.

Secure parking.

Service charge distribution scheme.

Career and development opportunities.

Meals on duty

**Who we are**

An opportunity to join a small dedicated team at the exclusive Bodysgallen Hall Hotel and Spa owned by the National Trust. A Historic Country House set in 200 acres of parkland, overlooking Conwy Castle, Llandudno and the mountains of Bryn Pydew.

With 40 years of commitment to looking after hotel guests we strive to go above and beyond for our guest’s most pleasurable experience.

**What the job entails**

Day to day administrative duties to include

Taking and confirming of room reservations together with luncheon, afternoon tea and dinner bookings.

Answer, respond to and process all guest calls, messages, questions, providing guests’ information and directions regarding property and local areas of interest).

Checking guests both in and out of bedrooms, ensuring all guest needs and requirements are fulfilled during their stay.

Previous knowledge of Opera and ResDiary is preferable but full training will be available. Hotel experience is preferred but not essential.

Hours of work are 40+ will be between 7.30am -3pm or 3pm-11pm, work will based on a shift rota to include weekends.

Uniform provided

**Job Types**: Full-time, Permanent, Fixed term contract

**Salary**: From £10.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Licence/Certification:

- Driving License (required)

Work Location: In person