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Customer Service Representative

3 months ago

Remote, United Kingdom PayPenny Full time

**Remote Customer Service Representative**

Company**:PAYPENNY Money Transfer App**

Location**:Work from home, UK Nationwide**

Employment Type**:Temporary, Part-Time, Flexible Hours, Immediate Start**

**Job Description**:
PAYPENNY / ANGLO TECH SERVICES PVT LTD is a Financial Conduct Authority (FCA) regulated money transfer app operating in the UK. We are currently seeking motivated individuals to join our team as Remote Customer Service Representatives. This role involves assisting customers over the phone with their inquiries and providing exceptional service.

**Key Responsibilities**:
Handle customer queries and provide assistance over the phone in a professional and courteous manner.

Ensure compliance with FCA regulations and company policies.

Maintain accurate records of customer interactions and transactions.

Work collaboratively with team members to achieve customer satisfaction goals.

Keep abreast of product updates and industry developments to provide informed assistance to customers.

**Requirements**:
Fluent in British English with excellent communication skills.

Previous customer service experience preferred but not required.

Ability to work independently and manage time effectively.

Access to a quiet and distraction-free workspace at home.

Reliable internet connection and a suitable computer or device for remote work.

**Benefits**:
Flexible hours allowing you to work around your existing commitments.

Opportunity to earn extra income from the comfort of your home.

Ideal for individuals seeking part-time employment or supplemental income.

Suitable for unemployed individuals looking to re-enter the workforce.

Perfect for parents or caregivers seeking a flexible work arrangement.

**Job Type**: Part-time

**Salary**: From £500.00 per month

Expected hours: 25 - 40 per week

**Benefits**:

- Sick pay
- Work from home

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- customer service: 1 year (preferred)

Work Location: Remote

Application deadline: 31/03/2024
Expected start date: 08/04/2024