Food & Beverage Steward - The Royal Scotsman

7 months ago

Edinburgh, United Kingdom Belmond Management Full time

**As a Food & Beverage Steward at Royal Scotsman, A Belmond Train, you are part of a team that provides an exceptional Food & Beverage service to our guests. In this role, you will be responsible for ensuring that all guest areas aboard the luxury train are well maintained, carrying out back of house duties as well as completing all service preparation in a timely fashion. Reporting to the Train Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards.** **If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.**

**Primary Responsibilities Include**:

- This is a seasonal role. The season started in March and will run until November.
- Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
- Providing breakfast, lunch and dinner service each day and carrying out cleaning, mis en place and maintenance duties.
- Bar service, including serving pre-lunch and -dinner drinks and canapés in the Observation Car, afternoon tea and preparing and serving ‘welcome back’ drinks.
- Preparing tables with linens, silverware and glasses, informing customers about the day’s specials and offering menu recommendations upon request.
- Assisting with general onboard duties, including greeting guests and helping with luggage.

**Requirements**:
**What You Bring**:

- 1-2 years’ experience in a similar role, preferably within the luxury hospitality industry. Hospitality qualification an advantage.
- COSHH knowledge and awareness.
- Ability to work in high-pressure situations, to follow instructions and to work independently when required.
- Good knowledge and understanding of food and wine.
- Excellent communication and interpersonal skills.

**Benefits**

**What We Offer**:
At Royal Scotsman, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

- All meals provided
- Uniform & dry-cleaning
- Team social events
- Accommodation provided when travelling on board
- Visits to exclusive castles, distilleries & country pursuit
- Further learning & development opportunities within Belmond
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations
- Wellness programmes throughout

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

**About Us**

Royal Scotsman, a Belmond Train, Scotland, rekindles the romance of travel on Highland escapes for up to 40 passengers. Interiors marry Edwardian elegance with country-house comfort. Guests dine on succulent Scottish fare, admire breathtaking scenery from the Observation Car and unwind in the onboard Dior Spa. Two
- to seven-night itineraries, departing from Edinburgh, feature private visits to castles and distilleries.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

**The Belmond & LVMH Family**

Royal Scotsman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

**Location**:

- United Kingdom, Edinburgh

Department:

- On-board staff & Crew

Employment type:

- Temporary

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