Switchboard Operator/receptionist

5 months ago

Bristol, United Kingdom Rock Management Services Full time

**Receptionist/Switchboard Operator**

This role is based out of the Bristol office, Monday - Friday, 9am - 5pm with an hour for lunch.

**This is a permanent role.**

**Salary**:£20,000 per annum

**Reception responsibilities and duties**:

- Meet and greet visitors and direct them to the correct department;
- Ensure all incoming post is date stamped, scanned and passed to the relevant department as soon as possible each day;
- Envelope and frank all outgoing post daily and arrange couriers as requested;
- Ensure the front desk and reception is tidy at all times;
- Photocopy and Scan documents when requested;
- Order stationery when needed, ensuring the stationery cupboard is stocked and tidy, including tea and coffee supplies are maintained in the kitchen;
- Organise shredding to be collected;
- Any other duties as directed by a member of the management team from time-to-time.

**Switchboard duties**:

- Answer all incoming telephone calls in a timely manner and use initiative where possible to manage callers expectations;
- Signpost enquiries in line with the company’s signposting procedure;
- Direct all incoming enquiries to the correct fee-earner and/or department, take messages where they can’t reached by telephone;
- Record on telephone calls on internal Case Management System where appropriate;
- Any ad-hoc administrative duties that may arise or be assigned from time-to-time;
- Any other duties as directed by a member of the management team from time-to-time.

**Person Specification**:

- Confident and clear communication skills, both verbal and written;
- A strong telephone manner and excellent interpersonal skills;
- Previous experience of using Microsoft Office packages;
- Ability to learn and efficiently use case management software;
- Excellent organisational and administrative skills with a proactive approach;
- Ability to multi-task;
- Adaptable and able to work under pressure;
- A good team player with the ability to also work well without supervision.

**Why work for RockMS?**

We are a forward thinking, dynamic company, who put their clients and employees first. We are a fun and flexible firm with good opportunities for development and career progression, in fact we have been award-shortlisted for our flexible working and wellbeing policies. We expect a lot from our employees but in return we offer:

- The ability to earn up to 30 days of holiday with years of service (standard holiday packages start at 21 days plus all bank holidays);
- Additional paid day off on your birthday.
- Ability to purchase a further 5 days of holiday each year.
- Discretionary additional holiday days given at Christmas (up to a maximum of 2 days)
- Flexible working schemes available to all employees.
- Private medical health care with the option to add optical and dental care.
- Discounted gym memberships.
- Fresh fruit baskets in each office on a weekly basis.
- Cycle to work scheme.
- Unlimited access to online based training.
- A culture of respect for colleagues and the best possible service for our clients.
- Employee assistance programme with access to physical, mental and emotional health advice & webinars, wellbeing videos and programmes, online counselling & mini health checks.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cycle to work scheme
- Employee discount
- Flexitime
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Bristol, BS2 8QF: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Switchboard Operator/administrator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are currently looking to recruit a number of Part time Night shift Switchboard Operators on permanent contracts. - As the first point of contact for the telecommunication service of the UHBW Trust, operators are responsible for providing an efficient switchboard/information service 24/7 to all staff and customers of the Trust. - Carry out all aspects of...

  • Switchboard Operator/administrator

    6 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are currently looking to recruit a 2 Part time Night shift Switchboard Operators on permanent contracts. As the first point of contact for the telecommunication service of the UHBW Trust, operators are responsible for providing an efficient switchboard/information service 24/7 to all staff and customers of the Trust. Carry out all aspects of the...

  • Switchboard Operator/administrator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are currently looking to recruit a full time shift Switchboard Operator on a permanent contract. The full time position is for a Shift operator working on a rotational 9-week shift pattern. Including weekends and bank holidays if shift falls on them. - As the first point of contact for the telecommunication service of the UHBW Trust, operators are...

  • Switchboard Administrator

    5 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    North Bristol NHS Trust is a progressive and ambitious teaching and research organisation, as well as a specialist regional centre for major trauma, neurosciences, plastics and burns, orthopaedics and renal services. With a turnover of £550m and 9,000 staff, our clinical teams have built a strong reputation for exceptional healthcare, personally...

  • Switchboard Administrator

    5 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    North Bristol NHS Trust is a progressive and ambitious teaching and research organisation, as well as a specialist regional centre for major trauma, neurosciences, plastics and burns, orthopaedics and renal services. With a turnover of £550m and 9,000 staff, our clinical teams have built a strong reputation for exceptional healthcare, personally...

  • Switchboard Administrator

    5 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    North Bristol NHS Trust is a progressive and ambitious teaching and research organisation, as well as a specialist regional centre for major trauma, neurosciences, plastics and burns, orthopaedics and renal services. With a turnover of £550m and 9,000 staff, our clinical teams have built a strong reputation for exceptional healthcare, personally...

  • Switchboard Administrator

    6 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    North Bristol NHS Trust is a progressive and ambitious teaching and research organisation, as well as a specialist regional centre for major trauma, neurosciences, plastics and burns, orthopaedics and renal services. With a turnover of £550m and 9,000 staff, our clinical teams have built a strong reputation for exceptional healthcare, personally...

  • Switchboard Administrator

    7 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    To answer all incoming and internal calls to the Trust, in a responsive and professional manner, ensuring requests are dealt with quickly and efficiently. To carry out all processes and procedures which involve the Switchboard Services, including (where applicable), but not limited to operating Emergency Procedures, including Cardiac Arrest, Fire and Major...

  • Switchboard Operator/administrator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are currently looking to recruit a Full time Night shift Switchboard Operator on a permanent contract. As the first point of contact for the telecommunication service of the UHBW Trust, operators are responsible for providing an efficient switchboard/information service 24/7 to all staff and customers of the Trust. Carry out all aspects of the...

  • Switchboard Operator/administrator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are currently looking to recruit a full time shift Switchboard Operator on a permanent contract. The full time position is for a Shift operator working on a rotational 9-week shift pattern. Including bank holidays if shift falls on them. Previous applicants need not apply. As the first point of contact for the telecommunication service of the UHBW...

  • Switchboard Operator/administrator

    6 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are currently looking to recruit a full time shift Switchboard Operator on a permanent contract. The full time position is for a Shift operator working on a rotational 9-week shift pattern. Including weekends and bank holidays if shift falls on them. As the first point of contact for the telecommunication service of the UHBW Trust, operators are...

  • Receptionist

    4 weeks ago

    Bristol, United Kingdom CV-Library Full time

    Receptionist needed - Central Bristol on a part time basis 8:30am-5pm Duties :- Front of house Controlling Switchboard Answering calls Administration dutiesMorgan McKinley is acting as an Employment Agency and references to pay rates are indicative. Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of...

  • Switchboard Operator/Administrator

    2 hours ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

    Job summary We are currently looking to recruit a full time shift Switchboard Operator on a permanent contract. The successful candidate will join a friendly front line team operating a busy acute hospital switchboard. You will need excellent communication and interpersonal skills and be calm in emergency situations. The full time position is for an...

  • Multidisciplinary Switchboard Coordinator

    1 day ago

    Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

    At University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), we are committed to delivering exceptional patient care, and our Switchboard Operator role plays a vital part in this mission.We are seeking an experienced and professional Switchboard Operator to join our front-line team. As the first point of contact for our telecommunication service,...

  • Parttime Receptionist

    5 months ago

    Bristol, United Kingdom Travail Employment Group Ltd Full time

    Part-time Receptionist £21,000 (pro-rata) per annum, flexible 20-25 hours per week, Permanent, BS37 Yate, Bristol, Pension, Parking, Holidays plus more A highly reputable law firm with a highly respected conveyancing solicitors are actively recruiting for a part-time receptionist to join their team. Working with a small close knit office, they offer a...

  • Temp to Perm Receptionist

    5 months ago

    Bristol, United Kingdom Alexander Mae Full time

    **The Role**: We are delighted to be assisting our client with a temporary Receptionist and Facilities Assistant. This is on a temp to perm basis. Based in central Bristol (100% office based) Duties within this role: - Meeting, greeting, and interacting with visitors, tenants and contractors - Answering the switchboard - Meeting room organisation and...

  • Switchboard Operator

    5 months ago

    Bristol, United Kingdom Rock Management Services Ltd Full time

    **Switchboard Operator - Bristol, Cardiff or Reading** **Job Overview** **Roles and Responsibilities** - Answer all incoming telephone calls in a timely manner and to use initiative where possible to manage callers expectations. - Signpost enquiries in line with the various companies signposting procedures. - Direct all incoming enquiries to the correct...

  • Bank Imaging Receptionist

    3 weeks ago

    Bristol, Bristol, United Kingdom Spire Healthcare Full time

    Imaging Receptionist RoleSpire Healthcare is seeking a Receptionist to join our Imaging team. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and professional welcome. You will register and direct patients, consultants, and hospital teams as required, operating within established Spire policies and...

  • Receptionist

    5 months ago

    Bristol, United Kingdom Avery Healthcare Full time

    **About The Role**: **Avonmere Care Home** located in **Bristol **is currently recruiting for an enthusiastic, team player to join us as **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new...

  • Receptionist - Imaging

    5 months ago

    Bristol, United Kingdom Spire Healthcare Full time

    **Receptionist - Imaging | Customer Service, Administration | Full Time, 37.5 hrs p/week | Permanent Contract | Bristol | Free Parking | Excellent Benefits | Private Healthcare** Spire Bristol hospital are currently looking to recruit a Receptionist to join our Imaging team. Welcoming patients politely and courteously. Registering and directing patients,...