Wellbeing and Disability Advisor

7 months ago

Ealing, United Kingdom METANOIA INSTITUTE Full time

**About Us**

We were founded in the early 1980s and were among the first organisations in the UK to offer humanistically oriented professional training programmes.

Metanoia Institute is a well-established educational charity, specialising in the professional training programmes for counsellors, psychotherapists, counselling psychologists, supervisors, coaches and organisational development consultants.

Metanoia Institute has provided high-quality training in the psychological therapies for more than 30 years. We offer part-time, university validated undergraduate and postgraduate courses in Counselling, Psychotherapy and Counselling Psychology and allied programmes in Coaching, Creative Writing for Therapeutic Purposes, Organisational Development and Therapeutic Fostering.

**ROLE PURPOSE**:
As a Student Wellbeing and Disability advisor you will be a support specialist, your primary responsibility is to provide comprehensive support to students managing the impact of disabilities or additional needs. This role involves offering expert advice, guidance, and signposting services to promote student wellbeing and inclusivity within the university community. The role plays a vital part in fostering an inclusive and supportive campus environment where all students can thrive academically, socially, and emotionally.

**ROLE and RESPONSIBILITIES**:

- Provide one-on-one support sessions to students seeking guidance on various wellbeing concerns, including stress management, mental health, and personal development.
- Provide a range of self-help resources and wellbeing toolkits for students to access. To create a range of information and guidance materials and workshops for students and staff that will be delivered in a variety of ways: on the phone, in person and online.
- Offer information and signposting services to connect students with relevant resources, support groups, and external agencies.
- To be the main point of contact for general welfare enquiries from students and will take the lead on welfare and safeguarding at our campus’s and online.
- To work with colleagues across the Institute to ensure students are fully supported, with any barriers to learning dealt with promptly and effectively.
- Flexibility to work across weekends as this is the busiest time of the week for the organisation.
- Participate in university committees or working groups focused on student welfare, accessibility, and diversity.
- Engage students disclosing disabilities, assessing needs and making recommendations for 'reasonable adjustments' to overcome barriers in the learning environment, in accordance with the Equality Act 2010.
- Deal with all new and continuous student disability cases in a timely manner (within 5 working days) and resolve queries appropriately within 24 hours (where possible).
- To provide one-to-one advice and information to disabled students, including (but not limited to) students with specific learning differences, sensory impairments, autistic spectrum conditions, long-term health conditions, physical impairments, and mental health difficulties.
- To write detailed student Individual Support Plans (ISPs) and to communicate these with Academic departments (and other relevant stakeholders) to ensure that reasonable adjustments are implemented effectively.
- To identify circumstances where it is necessary to breach the Service's Code of Confidentiality, ensuring that duty of care responsibilities is always met and to inform senior staff of any such circumstances.
- To accurately interpret, and keep up to date with, all relevant legislation and regulations related to disability and mental health matters affecting students and to ensure that accurate and appropriate advice is always offered.
- To contribute and deliver disability awareness training to staff.
- To liaise with appropriate academic and other relevant staff to support widening participation and access, academic progress and student retention.
- Participate in Recruitment and open day events as required.

**Essential Skills and Experience**
- Graduate level qualifications or equivalent
- Possession of a relevant professional qualification, in a mental health/disability related discipline.
- Accreditation or membership with professional organizations in student support, disability advocacy or related field/body.
- Evidence of training and continuous professional development in a range of disability matters.
- Working knowledge of current disability legislation (Equality Act 2010, Mental Health Act 2007 and Mental Capacity Act 2005), policy and procedures, particularly within an educational institution.
- An understanding of the issues affecting disabled students
- Working knowledge of a range of disabilities including specific learning differences, mental health conditions, Autistic Spectrum Conditions and sensory impairments and the effects of these on access to learning.
- Knowledge of specialist organisations and referral agencies for indi

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