Senior Client Services Associate

6 months ago

Eccles, United Kingdom Resource Solutions. Full time

Resource Solutions. Eccles, United KingdomPosted 9 hours ago Hybrid Permanent Negotiable
- Client Services Associate Manchester £26,000 - £39,000 depending on experience Our client is opening an office in the Landmark Building at St Peter's Square dedicated to continuing their core purpose; giving investors the best chance for investment success. Manchester is an obvious choice for our client's second UK office; a city that matches their ambition and diversity. They are committed to building a team in Manchester that showcases their values of Care, Inclusion, Curiosity and Excellence. If that sounds like you, we'd love to hear from you.
- Client Services Associate
- Manchester
- £26,000 - £39,000 depending on experience
- Our client is opening an office in the Landmark Building at St Peter's Square dedicated to continuing their core purpose; giving investors the best chance for investment success. Manchester is an obvious choice for our client's second UK office; a city that matches their ambition and diversity. They are committed to building a team in Manchester that showcases their values of Care, Inclusion, Curiosity and Excellence. If that sounds like you, we'd love to hear from you.
- Job Description Summary
- As Client Services Associate, you will be responsible for providing helpful, friendly and high-quality support to our clients, clients, when they need them.
- In return our client offers an attractive base salary, annual performance bonus paid in January, Partnership bonus paid in June, and competitive benefits. Working days are Monday to Friday (no regular weekend work) and staff in most roles work in the office on Tuesdays, Wednesdays and Thursdays, with Mondays and Fridays working from home. As one of the world's largest asset management firms, our client can offer unrivalled career opportunities in Manchester, the UK, and further afield.
- Core Job Responsibilities
- As Client Services Associate, you will;- Identify applicable internal partners to collaborate with to develop solutions.
- Ensure client inquiries are resolved and communicated within defined service levels. Ensure all communications are within regulatory guidelines and are accurate, clear, and concise.
- Develop knowledge of funds, products, and services, as well as the overall Financial Services industry.

Qualifications for the job
- You will be a brilliant fit for this role if you can demonstrate related work experience in client services. Ideally you will have worked in the Financial Services industry, although that isn't a pre-requisite provided you are willing to put in the work to become knowledgeable about investment products. You will thrive if you love working in a team dedicated to helping people.
- Inclusion Statement
- Our client's continued commitment to diversity and inclusion is firmly rooted in its culture. Every decision they make to best serve their clients, crew (internal employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."
- They believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. They empower their crew to contribute their distinct strengths to achieving their core purpose through their values.
- When all crew members feel valued and included, our clients ability to collaborate and innovate is amplified, and we are united in delivering on that core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
- Commitment to equal employment opportunity
- Our client is an equal opportunity employer who are committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, our client reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, colour, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, they prohibit discrimination based on genetic information, as well as any other protected characteristic.- Job ID 8562

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