Technical Service Support

3 weeks ago


Waltham Abbey, United Kingdom CCR Reverse Logistics Group Full time

**Vacancy Type**

Permanent/Full Time

**Location**

Waltham Abbey

**Entity**

ACM

**Salary**

£23,000-25,000 dependent on experience

**Job Summary**

ACM is a Reconomy Group company. The Reconomy Group is a leading, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world through conserving finite resources. Supporting businesses around the world to improve their ESG outcomes, the Reconomy Group delivers services through three main verticals - Recycle, Comply and Reuse.

ACM contributes to achieving the mission of the Reconomy Group’s Recycle division:
Using technology, innovation, data and specialist expertise to enable our customers to achieve zero waste and create sustainable value

**Your role as Technical Service Support**:

- Communicating effectively with internal and external customers and suppliers.
- Ensuring exemplary customer service and the customer perception of ACM is positive at all times.
- Logging calls from customers regarding breakdowns, services and enquiries.
- Checking and ensuring that the database has correct customer details.

**What we need from you**:

- Experience in customer service role.
- Confident with Microsoft Office; Word, Outlook and Excel.
- Good attention to detail and accuracy.
- Good verbal and written communication.
- Waste management experience would be an advantage.

**37.5 hours per week. Monday to Friday.**

**Vacancy Type**

Internal and External



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