Receptionist

4 weeks ago

Durham, United Kingdom Durham Climbing Centre Full time

**About us**

DURHAM CLIMBING CENTRE is an indoor rock climbing centre in Durham. We are professional, agile, professional, and our goal is to Provide a high quality rock climbing experience with exceptional customer service.

Our work environment includes:

- Modern office setting
- Food provided
- On-the-job training
- Company perks
- Safe work environment

Job Summary:
**Role Description**

This is a full-time on-site role as a Front Desk Receptionist at Durham Climbing Centre, located in County Durham. As a Front Desk Receptionist, you will be responsible for handling customer inquiries, managing bookings, providing excellent customer service, and ensuring the smooth operation of the reception area. You will also assist with administrative tasks and support other departments as needed. Hospitality experience is desirable as the role involves operating a barista coffee machine and serving hot food.

**Qualifications**
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Attention to detail and organizational skills
- Proficiency in using computer systems and software
- Previous experience in a customer service or receptionist role is preferred
- Knowledge of climbing or interest in the sport is a plus
- Availability to work flexible hours, including evenings and weekends
- Legal authorization to work in the UK
- High school diploma or equivalent
- First Aid & Food hygiee desirable

As a customer facing business, Durham Climbing Centre is open 7 days a week between the hours of 8am - 10pm. This role requires working weekends and may require working in shifts, so flexibility is required.

You will be rewarded with an exciting opportunity to join a fast-moving industry with further training opportunities potential. As a member of the team at Durham Climbing Centre, you will benefit from unlimited climbing anytime, staff plus one package, and a supportive environment in which to thrive.

If you are a proactive individual with a passion for delivering exceptional customer service, we would love to hear from you. Join us as our Receptionist to contribute to our dynamic office environment.

**Job Types**: Full-time, Permanent

Pay: £21,395.00-£22,511.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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