Training & HR Assistant
7 months ago
An opportunity has arisen for a motivated, organised Training & HR Assistant to join our passionate and busy HR team on temp contract.
The role will report directly to the HR Manager, it will support with the responsibility for all Training & HR-related tasks.
**What you will need**:
- As the Training Assistant you will plan, organise, communicate, and coordinate all the training activities across the Company.
- As the HR Assistant you will enjoy creating ordered systems to manage a range of HR administration duties and support the HR team to provide an efficient and proactive HR function.
**Main Duties**:
**Training**
- As the position works across the service groups the role will be heavily focused on your relationship with people, the ability to work with people at all levels within the organisation across all service areas, will be pivotal to the success of the role.
- The role will involve supporting the business-as-usual functions such leading on inductions, ensuring all new colleagues get a warm welcome into the firm and managing their onboarding to support them to hit the ground running whilst ensuring business needs are met.
- Liaising with operation teams and managers in the service areas to ensure the colleagues are engaged in meaningful work that supports both the business and the persons development.
- The role will also involve ensuring the administrative functions are carried out including ensuring that documents are issued and returned on time and records are always up to date.
- Conduct organisation-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
- Use known education principles and stay up to date on new training methods and techniques.
- Design, prepare and order educational aids and materials.
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
- Gather feedback from trainers and trainees after each educational session.
- Partner with internal stakeholders and liaise with experts regarding instructional design.
- Manage and maintain in-house training facilities and equipment.
- Research and recommend new training methods.
- Update and maintain training induction pack.
- Delivering training
- Maintain all training records and update database.
- Support and facilitate L2 food safety training and supporting administration.
- Update and maintain training matrix.
**HR**
- Respond to queries from managers and staff, ensuring all queries are dealt with correctly.
- Handle administration and general queries covering all stages of the employee lifecycle.
- Work under the guidance of the HR Advisor, organise staff files, maintain employees’ records, update documents etc.
- Manage holiday requests, sick leaves, and daily queries under the guidance of the line manager.
- Administer recruitment process, place advertisements, and sift CVs received
- Draft letters related to discipline, grievance, absence, maternity, and flexible working.
- Manage exit process including conducting exit interviews and collating and reporting general themes from these interviews.
- Overseeing the management of absence records, return to work issues and AWOL letters.
**Requirements, Experience and Person Specification**:
- Relevant HR qualification - from an accredited institution of higher education.
- An awareness of employment law issues.
- Experience in HR or any of the other service sectors would be desirable.
- Exceptional level of English
- Ideally, you will have some previous HR experience.
- Strong attention to detail, availability to work independently and under pressure, and maintain confidentiality and discretion as part of your day-to-day activities.
- Excellent verbal, written, and interpersonal skills.
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator, or similar role
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate.
- Familiarity with traditional and modern job training methods and techniques
- Experience of administrative work - being organised, ability to plan and ensure deadlines are mapped out and met.
- Experience of working across multiple teams with different requirements.
- Experience of developing and delivering learning materials.
- Experience of coaching/ mentoring / training and general development of people
- Experience of people management
- Strong problem-solving and communication skills
- Excellent people skills are critical
- Ability to lead, motivate and inspire others
- Training qualification / coaching qualifications would be desirable
- Qualifications in any of the service sectors would be desirable
- Experience with e-learning platforms
- MS Office proficiency
- Advanced organizational skills with the ability to handle multiple assignments.
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Employee discou
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