Customer Service Assistant

6 days ago

Chesterfield, United Kingdom The Range Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

**Customer Service Assistant - Part Time**

As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant.

In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.

In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

**What are we looking for?**

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

Must be available to work Business hours - Monday - Sunday.

Your day will be varied, and will include a combination of the following tasks:

- Answering customer enquiries.
- Giving information and helping to solve customer problems.
- Being the first point of contact for dealing with returned goods.
- Processing till transactions
- Making sure that the customer's experience is a positive one.

**Why The Range?**

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition.

**Job Type**: Temporary contract

**Benefits**:

- Cycle to work scheme
- Employee discount
- Free parking

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

**Experience**:

- customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Chesterfield, S41 7RS (required)

Work Location: In person

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